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Service-based costing brings clarity to IT expenditures and visibility to IT consumption. However, overcoming the challenges of service-based costing requires a logical...
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56
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This Info-Tech blueprint will walk you through the process of structuring an IT steering committee with the appropriate membership and responsibilities, defining your IT...
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26
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Even though IT-related activities can be the larget cost item in an M&A, many organizations continue to underestimate the role IT plays in successfully executing a merger...
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16
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To achieve greater likelihood that your project will stay on track, watch out for the four big pitfalls: scope creep, failure to obtain stakeholder commitment, inability...
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13
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IT organizations, even those not undergoing major changes, must invest wisely in the ongoing training and development of their permanent staff. The training is essential...
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12
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The Internet of Things (IoT) promises massive increases in efficiency, automation, and data-driven decision making. Information on the IoT is plentiful, but few...
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7
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As a CIO, you are currently operating in a stable and trusted IT environment, but you would like to advance your role to strategic business partner. CIOs are often...
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7
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To properly allocate project work and establish more stable project timelines, PMOs and portfolio managers need to develop a reasonable and manageable approximation of...
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6
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Business relationship management (BRM) is not just a communication conduit between IT and the business. When implemented properly, a BRM is a value creator, advocate,...
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6
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IT needs to recover its costs from those that use IT services with a fair and transparent approach. Develop a chargeback model that explains IT costs in a way that...
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4
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