|
Functional groups behave like categories for LOB services. Included here are common services performed by functional groups found in many organizations.
|
|
|
Read this Executive Brief to understand how to implement an IT chargeback program at your organization. Identify and define your user-facing IT services, allocate IT...
|
|
|
Read this executive brief to understand how Info-Tech's process can help you extend your user-facing service catalog.
|
|
|
Info-Tech analyst, David Yackness, shares his insights on managing stakeholder relationships for small enterprises.
|
|
|
Read our concise Executive Brief to find out how to effectively apply strategic foresight, review Info-Tech’s methodology, and understand the four ways we can support you...
|
|
|
This blueprint will help you develop a roadmap for your service management program.
|
|
|
Financial audit management software allows organizations to audit financial statements, expenses, transactions. It helps identify any potential risks such as suspicious...
|
|
|
Supporting the technological needs of public administrations is difficult. Maintaining high levels of IT service and support is even more challenging without adequate...
|
|
|
Read this Executive Brief to understand the importance of effectively managing organizational design changes.
|
|
|
Read our concise Executive Brief to find out how implementing an OCM strategy through the PMO can improve adoption of project outcomes and maximize project benefits.
|
|
