Organizational change management initiatives often fail due to a poor assignment of accountabilities for key OCM activities as well as a lack of consideration during project planning for the behavioral and cultural factors that inhibit user adoption. Use this blueprint to establish an OCM playbook through the PMO that will improve the organizational culture around change initiatives and maximize project benefits.
Master Organizational Change Management Practices – Executive Brief
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Master Organizational Change Management Practices
PMOs, if you don't know who is responsible for org change, it's you.