Service Catalog Roadmap Tool

A visual planner to sequence tasks, track gaps, and guide implementation.

Service Catalog Strategy Document

A PowerPoint-based framework for building a custom service proposal to communicate and market your catalog.

Service Catalog Design Tool

A ready-made service catalog that accelerates catalog setup and surfaces meaning insights.

Design a Service Catalog That Drives Insight and Innovation – Phases 1-4

A step-by-step framework that helps you design a purpose-built IT service catalog ready for requests and analysis.

Conga Acquires PROS as Part of Rebrand and Expanded Commerce Coverage

Big change is at hand for CPQ vendors Conga and PROS, as the former acquired the latter in early 2026. Catering to different markets, the two products will remain distinct...

From CPQ to Control Plane: How Conga Is Reassembling Enterprise Commerce

Conga is making a deliberate bid to become the control plane for enterprise commerce, not just a CPQ vendor with adjacent features. The PROS acquisition closes a structural...

Knowledge Transfer Tactics Library

Use this PPT-based resource to select the right transfer tactic for the type of knowledge and understand how to enhance traditional methods with AI.

Knowledge Assessment & Action Plan

A practical guide for taking inventory of critical knowledge areas and assessing individual level of expertise.

Critical Knowledge Identifier

This practical Excel-based tool helps you evaluate and determine what knowledge is most critical to the success of the organization.

Knowledge Area Transfer Plan

Organize your knowledge transfer tactics with this Excel-based template.
Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171
GET HELP
Contact Us