Applications

CXM Strategy Stakeholder Presentation Template

Use this stakeholder presentation template to sell your customer experience management strategy to the business.

Select a Business Process Management Tool – Phase 2: Map Processes and Gather Requirements

This phase of the blueprint enables you to determine which of your processes are ready for automation and then how embark on the requirements gathering process.

HRIS Vendor Shortlist & Detailed Feature Analysis Tool

Use this tool to develop your own custom shortlist. The tool's criteria weightings will identify vendors that align with your solution requirements.

Create a Horizontally Optimized SDLC to Better Meet Business Demands – Phase 3: Develop a Rollout Strategy for SDLC Optimization

This phase of the blueprint, Create a Horizontally Optimized SDLC to Better Meet Business Demands, will help you develop a rollout strategy, roadmap, and communication...

Select and Implement a Customer Relationship Management Platform – Phase 1: Launch the CRM Project and Collect Requirements

For your business to leverage CRM technology, proper project planning and stakeholder engagement must occur at the beginning of the project. An evaluation of the current...

Develop a Web Experience Management Strategy Phase 2: Create the Vision for Web Experience Management

For your business to leverage WEM technology, proper project planning and stakeholder engagement must occur at the beginning of the project. An evaluation of the current...

LMS Strategy Content Audit Tool

Use this tool to document the efforts of your learning content audit.

Software Audit Scoping Email Template

This template will help you scope an audit with vendors and provide an effective response.

Do you have information on SOA and ESB, including vendors and best practices?

The reality is that although SOA (and related technologies) have been around for a number of years, the adoption rate is still fairly small. The reason for that is that...

Take a Holistic View to Optimize Release Management

Software delivery teams must enable the organization to react to market needs and competitive changes in order to improve the business’ bottom line. Instill the proper...
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