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Use this stakeholder presentation template to sell your customer experience management strategy to the business.
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This phase of the blueprint enables you to determine which of your processes are ready for automation and then how embark on the requirements gathering process.
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Use this tool to develop your own custom shortlist. The tool's criteria weightings will identify vendors that align with your solution requirements.
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This phase of the blueprint, Create a Horizontally Optimized SDLC to Better Meet Business Demands, will help you develop a rollout strategy, roadmap, and communication...
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For your business to leverage CRM technology, proper project planning and stakeholder engagement must occur at the beginning of the project. An evaluation of the current...
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For your business to leverage WEM technology, proper project planning and stakeholder engagement must occur at the beginning of the project. An evaluation of the current...
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Use this tool to document the efforts of your learning content audit.
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This template will help you scope an audit with vendors and provide an effective response.
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The reality is that although SOA (and related technologies) have been around for a number of years, the adoption rate is still fairly small. The reason for that is that...
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Software delivery teams must enable the organization to react to market needs and competitive changes in order to improve the business’ bottom line. Instill the proper...
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