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SMMPs reduce complexity and increase the results of enterprise social media initiatives. SMMPs integrate with a variety of different social media services, including...
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Cutting costs can be an overwhelming and painful task, but knowing where to focus your efforts can make it easier. Take a look at our top ten favorite strategies. It...
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At Dreamforce 2011, Salesforce.com unveiled more capabilities in the areas of enterprise collaboration and platform as a service (PaaS). The company is making it clear...
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The Information Architect (IA) guides projects on their overall high level solution approach, engages with the architecture team, and chairs the formal architecture...
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Info-Tech's buyer's advice will help you optimize spending on salesforce.com and avoid buyer's remorse.
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The Social Media Opportunity Assessment Tool is designed to identify achievable goals in three social media target areas: sales, marketing, and customer service.
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Do you need to make a difference this week? This month? Take a look at these tactics and tools to build your guerilla plan.
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IT managers who strive to improve the functional quality of software need only concern themselves with six primary testing goals. To meet these goals, six basic types of...
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The purpose of this policy is to ensure that IT staff recognize that changes to computer systems tend to destabilize those systems.
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Use Info-Tech's sample policy to launch software acquisition management efforts to the top of your priority list.
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