Enterprise Applications - Research Notes

BI for Basic Reporting? Consider the Alternatives First

A significant number of organizations implement Business Intelligence (BI) suites when alternative reporting solutions will do. The consequence of doing so is that...

First Steps to Electronic Document Management: An ROI Calculator

Enterprises interested in Electronic Document Management (EDM) should perform a Return on Investment (ROI) analysis before and after making a purchase. Develop ROI...

Solid Electronic Document Management Solutions Meet Top Technology Requirements

Electronic Document Management (EDM) solutions improve document management and bring significant advantages to enterprises that take the time to select a product that...

Build Business Buy-In for Electronic Document Management

Electronic Document Management (EDM) is a priority for many IT leaders, but most struggle to help executives gain business support for EDM. A solid EDM solution can...

List Internal Requirements for Electronic Document Management Success

An effective Electronic Document Management (EDM) solution enables enterprises to improve information management and achieve numerous business advantages. But a solution...

The Technology Pieces in the Electronic Document Management Puzzle

Growing demand for information management within IT makes Electronic Document Management (EDM) a priority for many IT leaders. EDM solutions can simplify compliance...

Gradual Makeover: Electronic Document Management Edition

Any successful Electronic Document Management (EDM) initiative develops gradually, according to a defined business strategy. Determine business requirements for EDM to...

Five Bad Habits of Application Developers

Given the pressure to deliver, application developers will inevitably resort to less than perfect behaviors. When such behaviors turn into habits, everyone suffers;...

Building Rock-Solid Web-Based Customer Service

Web-based customer service is a critical component of customer service strategy that both private and public sector organizations and their customers rely on every day. A...

When and How to Get Competitive Proposals

The evaluation of competitive proposals takes time and effort. Use this process wisely. Understand when it is important to get competitive bids, when not to, and what...
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