This comprehensive desktop reference book and CD-ROM will provide you with best-practices advice and tools for managing teams, departments, and organizational relationships. Topics covered include:
- Leadership and supervision
- Managing communication
- Governance and performance metrics
- Budgeting and finance
- Managing IT human resources
- Purchasing and procurement
All best practices are explained in the specific context of the IT workplace.
Samples:
Table of Contents
List of Tools
Sample Tool
