(14-Nov-2011) This time of year, distribution center managers often find themselves bringing in temporary workers by the dozen to meet peak season order fulfillment demands. Although that has the potential to be a headache and a half, there's a...

(2-Nov-2011) In the second phase of Cisco’s Connected World Technology Report, the findings suggest that businesses will need to accommodate the needs of the modern employee, and not the other way around The three-pronged, 2011 Cisco...

Vendor Research

This report is designed to aid vendors in the sales and marketing of Workforce Management Software (WFMS) to end customers.

Tool

IT leaders considering an Enterprise Resource Planning (ERP) implementation should use this readiness assessment tool to determine whether or not the enterprise is sufficiently prepared for ERP.

Tool

Each organization has unique priorities and HR needs; vendor strengths and weaknesses should be evaluated according to those requirements. Info-Tech's HR Management System (HRMS) Vendor Shortlist Tool generates a customized shortlist of vendors...

Note

A Human Resources Management System (HRMS) is a robust solution that encompasses the breadth and depth of HR processes. Organizations who adopt such a solution can see increased productivity and reduced operational costs; however, in many cases...

Solution Set

HR Management is a mature and stable technology. This can be both good and bad. There's no wrong selection decision, but there's no clear winner either.

Template/Policy

Live HR Management System (HRMS) product demonstrations are imperative for enterprises that are in the vendor shortlisting process. HRMS products appear similar in theory, but in practice, factors including user interface and ease of use,...

Job Description

The role of the Vendor Portfolio Manager is pivotal in the IT department's interactions with suppliers of services, hardware, and software. The portfolio manager provides product and service purchasing guidance for the entire IT department.

Job Description

The role of the Purchasing/Procurement Manager is to plan, execute, and finalize purchasing and procurement strategies for technology spend across the organization.

Job Description

The role of the Contract Manager is to support, manage, and administer contracts for technology spending on services and products across the organization.

Video

360-degree feedback can be an important tool for managers to contribute to an employee's performance appraisal. When used inappropriately, it can also dilute an employee's actual performance.

(8-Jan-10) If the question “What do you want from me?” screams in your head throughout the day, it might be time to re-assess the relationship you have with the rest of your organization. One of the first things IT shops can do to improve...

(21-Dec-09) When businesses consider cutting costs in almost any area, often the first thing that comes to mind is outsourcing, particularly to overseas employees or consultants. It is understandable — especially in this economy — that companies...

Synergy ? the positive combining of talents and temperaments to realize a particular goal ? is the power of successful workgroups and teams. Conflict can break synergy and sap value. Identifying and resolving negative conflict in teams is a...

A new IT leader may inherit an IT department sporting a bad reputation with the rest of the enterprise. Take swift and decisive action to rectify this potential career show-stopper.

Much like a good souffle, it takes quality ingredients to put together and maintain a strong IT Team. We have put together a comprehensive set of notes that will help your IT group stay ahead of the curve.

Sometimes, when a manager wants something done right, they think they have to do it themselves. They take a project from their subordinates and work all weekend to get it back on track. Then they baby-sit their staff to make sure they get the...

IT staff members continue to face career challenges as budgets are trimmed and downsizing or re-organizations occur. Accordingly, strong technical skills may not guarantee career stability or advancement. However, this situation can be improved...

If you have to deal with any aspect of people management or human resources, this issue is a must-read. McLean Report members, from IT team leads to CIOs, have been accessing our HR-themed research more than any other topic. Here's your guide...

First, an unpleasant truism: The economy is tanking, with no sure end in sight. Accompanying this downward spiral is a corresponding frenzy of activity as enterprises and their IT departments look for ways to reduce costs. However, there's a...

Many enterprises use automation, improved human resources management techniques, or a combination of both to increase the productivity of their employees. However, both methods are expensive and time intensive. During times of economic...

According to a recent study from Info-Tech Research Group, IT leaders view poor job performance as the top factor when determining whether to lay off staff. However, this betrays a fundamental misunderstanding of the purpose of layoffs.

Premium Resource

Given the importance and relative "permanence" of policy and procedure documents, they should be carefully and conscientiously crafted in order to withstand both time and scrutiny. The goal of this Policies and Procedures Definition bundle is to...

Premium Resource

Implementing and enforcing documented policies and procedures should be a continuous process. Commitment to the review and revision of policies and procedures will ensure they are kept current and relevant against the organization's mandates and...

Premium Resource

The purpose of HR Management Practices is to provide the tools to manage the IT human resource lifecycle. This lifecycle begins with the decision to hire new employees and ends with how to manage departing employees. IT must recognize that that...

Plant or facility closures are often executed with accelerated timelines. Working against a comprehensive checklist, IT managers can ensure the project runs safely and efficiently.

Note

Small IT shops often have lean staff headcounts, affording little flexibility at the best of times. When economic challenges hit, the effects on IT responsiveness can be near-paralytic. Begin to lay a foundation for an agile workforce going...

I've spoken with a lot of IT decision makers about human resources management issues. One thing has become painfully clear: When it comes to people management, IT leaders are pretty much on their own. It's tempting to engage in a "poor me" blame...

This note arms IT leaders with the knowledge necessary for an effective payroll software selection and implementation process. Make an informed decision on payroll models and delivery methods, and find the solution that fits with HR's needs,...