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This comprehensive desktop reference book and CD-ROM will provide you with best-practices advice and tools for managing teams, departments, and organizational relationships. Topics covered include:

  • Leadership and supervision
  • Managing communication
  • Governance and performance metrics
  • Budgeting and finance
  • Managing IT human resources
  • Purchasing and procurement

All best practices are explained in the specific context of the IT workplace.


Table of Contents
List of Tools
Sample Tool

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Search Code: 9795
Published: September 19, 2006
Last Revised: September 19, 2006


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