Template/Policy

Learn about the implications of a broader roll-out by using this template to ask participants questions about the consumerization pilot project.

Vendor Research

This report will help vendors and solution providers understand the current market dynamics for Governance, Risk management, and Compliance (GRC) solutions.

Solution Set

This research will enable IT Leaders to get the executive support needed to adopt IT governance with the objective of improving performance measures, accountabilities, and decision-making in the areas of IT financial management, risk management,...

ITIL may not have to be implemented in its entirety. This research will show you how to right-size ITIL without breaking the bank.

Video

Organizations pursue shared services to reduce costs and increase quality. However, ineffective governance frequently undermines the benefits of shared services, with over a third of implementations increasing costs. This video will discuss...

Solution Set

IT managers have come under increasing pressure to cut costs, and implementing shared services has become a popular demand from the business.

Note

Organizations pursue shared services to reduce costs and increase quality. However, ineffective governance frequently undermines the benefits of shared services, with over a third of implementations increasing costs.

Tool

Use this tool to pick the optimal governance model for your organizational scenario and follow the appropriate steps to get the implementation launched.

Vendor Research

EMC has observed the recent trend of shifting partner programs from volume to value, and has reorganized its Velocity Partner Program requirements and benefits to that end. In addition, EMC is consolidating multiple partner programs in order to...

Tool

Use Info-Tech's SharePoint Governance Strategy Maturity Assessment to determine which strategic path to follow.

Note

Regardless of version deployed, enterprises are finding out the hard way that SharePoint won't govern itself.

Solution Set

SharePoint's explosive popularity has often meant that planning has taken a backseat to deployment, and many enterprises find themselves in a Wild West environment.

Template/Policy

The SharePoint Governance Plan is the Governance Team's most important deliverable and serves as the underpinning of your entire SharePoint Governance Strategy.

Template/Policy

An Information Architecture Template is a critical piece of documentation and a helpful architecture planning tool regardless of whether formal documentation is actually required.

Tool

Keeping track of user permissions is an arduous process, especially for large-scale SharePoint initiatives.

Tool

Info-Tech's SharePoint Annual Audit Template will help you conduct an annual assessment of the existing SharePoint environment.

Video

Understand the value of SharePoint governance and its available options.

Video

Municipalities, with their myriad of departments and services, must manage competing goals and objectives for IT. IT is a scarce commodity and allocating resources without a unifying business goal is particularly challenging. An IT Steering...

Video

Enterprise architecture is a discipline made up of frameworks, methods and tools that help organizations of all sizes chart a course away from unnecessary costs due to systems and process duplication in the entire organization. EA focuses on...

Impact Research

IT service management is the new normal. Organizations experiencing increasing business demands, inadequate IT/business alignment and poor performance will benefit from increased service management maturity. Achieving mature ITSM practices leads...

The interview process is two-fold. Just as an organization is eager to find out what you are about, you must also be keen to understand the role and the organization. Leverage the interview process to be sure this is the job for you, and be sure...

IT leaders should generally stick to quick wins and avoid making deep-seated changes in their first 100 days. However, new leaders must also recognize when long-term change is needed. The real-world scenarios presented in this note provide new...

As the need for particular maintenance activities waxes and wanes, small enterprise IT managers who outsource their application maintenance often face the challenge of dealing with varying levels of resource demand. Move seamlessly through...

Video

Just as the organization is eager to find out all about you, the job candidate, the interview process also provides you with a unique opportunity to understand the role and the organization. Leverage the interview process to be sure that this is...

Video

Application maintenance outsourcing (AMO) often involves peaks and valleys in resource demand as the need for support activities waxes and wanes. This videocast highlights how several IT executives interviewed by Info-Tech manage fluctuations in...

Organizations of any size can succeed at application maintenance outsourcing (AMO) by instituting strong governance. Follow the strategies of a CIO, in a small organization in the insurance industry, who used AMO to offload non-core tasks and...

IT Service Management (ITSM) has become widely recognized as a business friendly approach to delivering IT service, but the complexity of frameworks, standards, and best practices can sometimes have the unintended consequence of distorting the...

Tool

This tool is designed to help organizations determine top tactics for cost reduction within the internal IT administration area. After the questions have been completed, the tool will generate guidance on what cost-saving actions to take, the...

IT Service Management (ITSM) has become widely recognized as a business friendly approach to delivering IT, but the complexity of frameworks, standards and best practices can sometimes have the unintended consequence of distorting the core goals...

IT Service Management (ITSM) frameworks and standards fail to define what service orientation should look like for small and mid-sized shops. Instead of blind framework adoption, use a diagnostic approach and apply common sense to satisfy the...