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Once project proposals have been submitted and collected, establish a process to identify the highest priority project proposals. This will include maintaining an inventory of proposed projects, applying ranking criteria, and establishing the...

Job Description

The Business Requirements Analyst's role is to elicit, analyze, specify, and validate the business needs of project stakeholders, be they customers or end-users. This includes interviewing stakeholders and gathering and compiling user...

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Service firms tend to be smaller enterprises with big technology needs from server to desktop. In this highly competitive environment, IT decision makers need to make the most of every scarce IT dollar invested and wisely use the skills of their...

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Complex IT environments and fluctuating budgets are the norm for Government institutions. They must focus on streamlining processes while providing users with critical IT services. From managing large IT staffs to supporting legacy applications,...

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The need for careful IT budgeting and staffing in health care institutions has never been greater. A complex IT environment and low tolerance for errors and downtime means that IT management must hire the right skill sets and make the correct...

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Industries such as Forestry, Fishing and Mining invest large sums in technology solutions every year. Make every dollar count. Find out where others in your industry sector are targeting their budgetary spend and allocating IT staffing resources.

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Complexity is a critical challenge faced by IT departments in the Transportation, Utilities, and Communications industries. Ongoing evaluation of priorities, operations and budgets is essential. Compare against your industry peers to make the...

Template/Policy

Certain types of software can open security holes to the enterprise network. Controlling what software is installed on end-user devices is a critical step in closing these holes. Apply this Software Installation Policy to identify standard...

Impact Research

IT service management is the new normal. Organizations experiencing increasing business demands, inadequate IT/business alignment and poor performance will benefit from increased service management maturity. Achieving mature ITSM practices leads...

Tool

Automated performance testing helps ensure fast Web application performance with considerable business benefits for small enterprises that can justify the necessary investment. Evaluate the ROI of automated performance testing to determine if...

Note

Projects can benefit from formal closure activities to ensure that no remaining work is left unfinished. Project closure is an essential, yet often overlooked step in the project management process. Formally close all projects and summarize...

Podcast

8:20 minutes - Listen to this podcast to discover tactics that drastically reduce server costs.

Podcast

7:11 minutes - Listen to this podcast to discover tactical actions to cost-consciously procure and manage network infrastructure.

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Implementing and enforcing documented policies and procedures should be a continuous process. Commitment to the review and revision of policies and procedures will ensure they are kept current and relevant against the organization's mandates and...

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When a Business Impact and Risk Assessment is completed, you will have a complete list of the risks specific to each IT asset, as well as risk reports and profiles for the business impact analysis. Consider revisiting your Business Impact and...

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The purpose of this bundle is to assist you in the care and feeding of the DRP after its creation and communication to the rest of the company. There is a series of tasks that must be completed in order to keep the DRP current and actively...

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Regardless of the drivers behind compliance, one particular need remains common to all IT departments faced with a compliance challenge: to demonstrate compliance to auditors, executive management, and stakeholders. When word comes down to the...

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In enterprises where compliance is a known cost of doing business and auditing is a predictable task, a pre-emptive approach to compliance can reduce the cost of compliance projects down the line, and leave the enterprise well-prepared for...

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Planning a project can be an overwhelming task, further complicated by the expectations of a heavy and formal PM process. Before becoming immersed in a project, it is essential to have a firm understanding of how the PM process should be carried out.

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The project execution stages are defined by applying the project plan and directing the team to perform the work as scheduled. During this time, project activities must be supervised and analyzed to ensure that the project progresses as expected.

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A project benefits from formal closure activities to ensure that no remaining work is left unfinished. It is easy to overlook administrative tasks and minor loose ends, so use this module to take stock of what still needs to be completed after...

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Portfolio monitoring is a management level process for managing the successful delivery of projects across the organization. Since managers are not part of the day-to-day operations of projects, it is important for them to stay informed of...

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A well-written contract ensures that the selected vendor meets the company's specific expectations and objectives for the purchase. During the evaluation process, the team will determine whether the selected vendor will have any difficulty...

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Achieving a high level of service or product delivery from vendors generally requires three components: establishing a set of performance targets with the vendor, measuring performance against these targets, and promptly addressing issues and...

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Every enterprise has processes, whether they are formally documented or not. In fact, the fundamental building blocks of any organization are its processes and the people who put them into practice.

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After the preliminary ranking of projects, actual resource availability needs to be taken into account. In this stage, IT capacity for completing projects will be measured against the projects that have already been identified as high priority.

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When organizational or market factors fluctuate, project priorities may shift due to changing realities. Organizations that have multiple projects competing for limited resources face some key challenges.

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The purpose of Business ? IT Alignment is to optimize the value that IT contributes to the enterprise. As such, in order to successfully outline a strategic IT roadmap, it is important to start here.

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The first task in developing an Application Strategy is to identify weaknesses and gaps in the current set of applications in terms of achieving strategic objectives of the company. The health of current applications and their ability to support...

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The first task in developing an Infrastructure Direction is to identify weaknesses and gaps. The health of current technical components and their ability to support the business as it changes strategically are critical elements of mapping a...