Transfer IT Knowledge Before It’s Gone
79 million Baby Boomers are set to retire and they’re taking 50+ years of knowledge with them.
Onsite Workshop
Losing knowledge will undermine your organization’s strategy through:
- Inefficiency due to “reinvention of the wheel”
- Loss of competitive advantage
- Reduced capacity to innovate
- Increased vulnerability
Creating a knowledge transfer roadmap will allow you to:
- Build a strategic roadmap to retain and share knowledge in your IT organization.
- Build a fit-for-purpose strategy for knowledge transfer based on your organization’s business goals.
- Select knowledge transfer tactics based on the type of information and the knowledge source’s risk profile.
- Increase departmental efficiencies through increased collaboration.
- Retain key IT knowledge.
- Improve junior employee engagement by creating development opportunities with senior staff.
Module 1: Define the Current and Target State
The Purpose
- Gain a thorough understanding of reasons why your organization should invest in knowledge transfer.
- Identify specific challenges that this workshop will address.
Key Benefits Achieved
- Identified challenges.
- Defined target state.
- Identified project team.
| Activities: | Outputs: | |
|---|---|---|
| 1.1 | Knowledge transfer fireside chat. |
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| 1.2 | Identify current and target maturity. |
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| 1.3 | Identify knowledge transfer metrics. |
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| 1.4 | Identify knowledge transfer project stakeholders. |
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Module 2: Identify Knowledge Priorities
The Purpose
- Identify who your primary risk targets for knowledge transfer are.
Key Benefits Achieved
- Identified knowledge sources.
- Identified knowledge risks.
- Identified knowledge sources’ likelihood of departure.
| Activities: | Outputs: | |
|---|---|---|
| 2.1 | Identify your knowledge sources. |
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| 2.2 | Complete a knowledge risk assessment. |
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| 2.3 | Identify knowledge sources’ level of knowledge risk. |
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Module 3: Build Knowledge Transfer Plans
The Purpose
- Build an interview guide.
- Practice interviewing knowledge sources to identify key knowledge assets.
Key Benefits Achieved
- Key sources interviewed.
- Understanding of key knowledge transfer tactics.
- Completed knowledge transfer plan.
| Activities: | Outputs: | |
|---|---|---|
| 3.1 | Build an interview guide. |
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| 3.2 | Interview knowledge holders. |
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Module 4: Define the Knowledge Transfer Roadmap
The Purpose
- Build the logistics of the knowledge transfer roadmap.
- Communicate to key stakeholders.
Key Benefits Achieved
- Prioritized the sequence of initiatives.
- Completed the project roadmap.
- Ready to communicate with project team and sponsor.
| Activities: | Outputs: | |
|---|---|---|
| 4.1 | Prioritize the sequence of initiatives. |
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| 4.2 | Complete the project roadmap. |
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| 4.3 | Prepare communication presentation. |
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Book Your Workshop
Onsite Workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn’t enough, we offer low-cost onsite delivery of our Project Workshops. We take you through every phase of your project and ensure that you have a road map in place to complete your project successfully.
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