79 million Baby Boomers are set to retire and they’re taking 50+ years of knowledge with them.
Onsite Workshop
Losing knowledge will undermine your organization’s strategy through:
Inefficiency due to “reinvention of the wheel”
Loss of competitive advantage
Reduced capacity to innovate
Increased vulnerability
Creating a knowledge transfer roadmap will allow you to:
Build a strategic roadmap to retain and share knowledge in your IT organization.
Build a fit-for-purpose strategy for knowledge transfer based on your organization’s business goals.
Select knowledge transfer tactics based on the type of information and the knowledge source’s risk profile.
Increase departmental efficiencies through increased collaboration.
Retain key IT knowledge.
Improve junior employee engagement by creating development opportunities with senior staff.
Module 1: Define the Current and Target State
The Purpose
Gain
a thorough understanding of reasons why your organization should invest in
knowledge transfer.
Identify specific challenges that this workshop
will address.
Key Benefits Achieved
Identified
challenges.
Defined
target state.
Identified project team.
Activities:
Outputs:
1.1
Knowledge transfer fireside chat.
Organizational benefits and current pain points of knowledge transfer.
1.2
Identify current and target maturity.
Identified target state of maturity.
1.3
Identify knowledge transfer metrics.
Metrics for knowledge transfer.
1.4
Identify knowledge transfer project stakeholders.
Project stakeholder register.
Module 2: Identify Knowledge Priorities
The Purpose
Identify who your
primary risk targets for knowledge transfer are.
Key Benefits Achieved
Identified
knowledge sources.
Identified
knowledge risks.
Identified knowledge sources’ likelihood of
departure.
Activities:
Outputs:
2.1
Identify your knowledge sources.
List of high risk knowledge sources.
2.2
Complete a knowledge risk assessment.
Departure analysis.
2.3
Identify knowledge sources’ level of knowledge risk.
Knowledge risk analysis.
Module 3: Build Knowledge Transfer Plans
The Purpose
Build
an interview guide.
Practice interviewing knowledge sources to
identify key knowledge assets.
Key Benefits Achieved
Key
sources interviewed.
Understanding
of key knowledge transfer tactics.
Completed knowledge transfer plan.
Activities:
Outputs:
3.1
Build an interview guide.
Knowledge transfer interview guide.
3.2
Interview knowledge holders.
Itemized knowledge assets.
Module 4: Define the Knowledge Transfer Roadmap
The Purpose
Build
the logistics of the knowledge transfer roadmap.
Communicate to key stakeholders.
Key Benefits Achieved
Prioritized
the sequence of initiatives.
Completed
the project roadmap.
Ready to communicate with project team and
sponsor.
Activities:
Outputs:
4.1
Prioritize the sequence of initiatives.
Prioritized sequence based on target state maturity goals.
4.2
Complete the project roadmap.
Project roadmap.
4.3
Prepare communication presentation.
Communication deck.
Book Your Workshop
Onsite Workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn’t enough, we offer low-cost onsite delivery of our Project Workshops. We take you through every phase of your project and ensure that you have a road map in place to complete your project successfully.
Book Your Workshop