Tactics to Retain IT Talent

Keep talent from walking out the door by discovering and addressing moments that matter and turnover triggers.


Please note that the content on this page is retired. This content is not maintained and may contain information or links that are out of date.

The traditional engagement-focused approach to retention is not enough.

  • Engagement surveys mask the volatility of the employee experience and hide the reason why individual employees leave.

Improving retention leads to broad-reaching organizational benefits:

  • Improved performance
  • Cost savings
  • Improved knowledge transfer

Book Your Workshop

Onsite Workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn’t enough, we offer low-cost onsite delivery of our Project Workshops. We take you through every phase of your project and ensure that you have a road map in place to complete your project successfully.

Module 1: Identify Reasons for Regrettable Turnover

The Purpose

Identify the main drivers of turnover at the organization.

Key Benefits Achieved

Find out what to explore during focus groups.

Activities: Outputs:
1.1 Review data to determine why employees join, stay, and leave.
  • List of common themes/pain points recorded in the Retention Plan Workbook.
1.2 Identify common themes.
1.3 Prepare for focus groups.

Module 2: Conduct Focus Groups

The Purpose

Conduct focus groups to explore retention drivers.

Key Benefits Achieved

Explore identified themes.

Activities: Outputs:
2.1 Conduct four 1-hour focus groups with the employee segment(s) identified in the pre-workshop activities.
  • Focus group feedback.
2.2 Info-Tech facilitators independently analyze results of focus groups and group results by theme.
  • Focus group feedback analyzed and organized by themes.

Module 3: Identify Needs and Retention Initiatives

The Purpose

Home in on employee needs that are a priority.

Key Benefits Achieved

A list of initiatives to address the identified needs

Activities: Outputs:
3.1 Create an empathy map to identify needs.
  • Employee needs and shortlist of initiatives to address them.
3.2 Shortlist retention initiatives.

Module 4: Prepare to Communicate and Launch

The Purpose

Prepare to launch your retention initiatives.

Key Benefits Achieved

A clear action plan for implementing your retention initiatives.

Activities: Outputs:
4.1 Select retention initiatives.
  • Finalized list of retention initiatives.
4.2 Determine goals and metrics.
  • Goals and associated metrics recorded in the Retention Plan Workbook.
4.3 Plan stakeholder communication.
4.4 Build a high-level action plan.
Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019