Tactics to Retain IT Talent

Keep talent from walking out the door by discovering and addressing moments that matter and turnover triggers.

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The traditional engagement-focused approach to retention is not enough.

  • Engagement surveys mask the volatility of the employee experience and hide the reason why individual employees leave.

Improving retention leads to broad-reaching organizational benefits:

  • Improved performance
  • Cost savings
  • Improved knowledge transfer

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Module 1: Identify Reasons for Regrettable Turnover

The Purpose

Identify the main drivers of turnover at the organization.

Key Benefits Achieved

Find out what to explore during focus groups.

Activities: Outputs:
1.1 Review data to determine why employees join, stay, and leave.
  • List of common themes/pain points recorded in the Retention Plan Workbook.
1.2 Identify common themes.
1.3 Prepare for focus groups.

Module 2: Conduct Focus Groups

The Purpose

Conduct focus groups to explore retention drivers.

Key Benefits Achieved

Explore identified themes.

Activities: Outputs:
2.1 Conduct four 1-hour focus groups with the employee segment(s) identified in the pre-workshop activities.
  • Focus group feedback.
2.2 Info-Tech facilitators independently analyze results of focus groups and group results by theme.
  • Focus group feedback analyzed and organized by themes.

Module 3: Identify Needs and Retention Initiatives

The Purpose

Home in on employee needs that are a priority.

Key Benefits Achieved

A list of initiatives to address the identified needs

Activities: Outputs:
3.1 Create an empathy map to identify needs.
  • Employee needs and shortlist of initiatives to address them.
3.2 Shortlist retention initiatives.

Module 4: Prepare to Communicate and Launch

The Purpose

Prepare to launch your retention initiatives.

Key Benefits Achieved

A clear action plan for implementing your retention initiatives.

Activities: Outputs:
4.1 Select retention initiatives.
  • Finalized list of retention initiatives.
4.2 Determine goals and metrics.
  • Goals and associated metrics recorded in the Retention Plan Workbook.
4.3 Plan stakeholder communication.
4.4 Build a high-level action plan.
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