Tactics to Retain IT Talent
Keep talent from walking out the door by discovering and addressing moments that matter and turnover triggers.
RETIRED CONTENT
Please note that the content on this page is retired. This content is not maintained and may contain information or links that are out of date.The traditional engagement-focused approach to retention is not enough.
- Engagement surveys mask the volatility of the employee experience and hide the reason why individual employees leave.
Improving retention leads to broad-reaching organizational benefits:
- Improved performance
- Cost savings
- Improved knowledge transfer
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Module 1: Identify Reasons for Regrettable Turnover
The Purpose
Identify the main drivers of turnover at the organization.
Key Benefits Achieved
Find out what to explore during focus groups.
Activities: | Outputs: | |
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1.1 | Review data to determine why employees join, stay, and leave. |
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1.2 | Identify common themes. |
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1.3 | Prepare for focus groups. |
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Module 2: Conduct Focus Groups
The Purpose
Conduct focus groups to explore retention drivers.
Key Benefits Achieved
Explore identified themes.
Activities: | Outputs: | |
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2.1 | Conduct four 1-hour focus groups with the employee segment(s) identified in the pre-workshop activities. |
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2.2 | Info-Tech facilitators independently analyze results of focus groups and group results by theme. |
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Module 3: Identify Needs and Retention Initiatives
The Purpose
Home in on employee needs that are a priority.
Key Benefits Achieved
A list of initiatives to address the identified needs
Activities: | Outputs: | |
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3.1 | Create an empathy map to identify needs. |
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3.2 | Shortlist retention initiatives. |
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Module 4: Prepare to Communicate and Launch
The Purpose
Prepare to launch your retention initiatives.
Key Benefits Achieved
A clear action plan for implementing your retention initiatives.
Activities: | Outputs: | |
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4.1 | Select retention initiatives. |
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4.2 | Determine goals and metrics. |
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4.3 | Plan stakeholder communication. |
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4.4 | Build a high-level action plan. |
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