Select a Business Process Management Tool
A standardized approach to process orchestration and automation.
RETIRED CONTENT
Please note that the content on this page is retired. This content is not maintained and may contain information or links that are out of date.Adopting a BPM solution without a calculated and traceable approach to selection leads to:
- Cost overruns
- Unstable business processes
- Significant rework
Selecting a BPM solution using our approach has many benefits. It leads to:
- Traceability of decision making
- Relevant process improvements
- Effective process orchestration across applications
Book Your Workshop
Onsite Workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn’t enough, we offer low-cost onsite delivery of our Project Workshops. We take you through every phase of your project and ensure that you have a road map in place to complete your project successfully.
Module 1: Understand BPM Landscape and Define Expectations
The Purpose
- Understand BPM technology.
- Kick-off current state assessment.
Key Benefits Achieved
- Clear project expectations
- Level-setting of BPM knowledge
- Understanding of BPM current state
| Activities: | Outputs: | |
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| 1.1 | Set expectations with participants. |
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| 1.2 | Align with organizational goals. |
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| 1.3 | Understand BPM landscape: Low code vs. development platform + BPM vs. RPA. |
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| 1.4 | Complete BPM strategy model. |
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| 1.5 | Understand importance of standardizing business processes before automating. |
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| 1.6 | Discover process improvement challenges, risks, and opportunities. |
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| 1.7 | Choose one pilot project per area present at workshop (relevant business process in need of automation). |
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Module 2: Perform Business Process Improvement for Pilot Project
The Purpose
- Map current state processes and determine potential areas of improvement.
Key Benefits Achieved
- Understanding of process mapping techniques
- Identification of areas for improvement in current processes
| Activities: | Outputs: | |
|---|---|---|
| 2.1 | Review current state. |
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| 2.2 | Map the current state using BPMN 2.0 and swim lanes. |
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| 2.3 | Identify the process pains, gains, and sustains. |
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| 2.4 | Perform a root cause analysis. |
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| 2.5 | Analyze the current-state process diagram. |
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| 2.6 | Summarize findings and determine what needs to be addressed. |
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Module 3: Design a Future State Improved Process and Distil Top-Level Requirements
The Purpose
- Develop a future state for the processes that will be automated.
Key Benefits Achieved
- Mapped version of the target state process
- Distilled top-level requirements for BPM solution
| Activities: | Outputs: | |
|---|---|---|
| 3.1 | Brainstorm for potential solution ideas. |
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| 3.2 | Cluster and refine ideas to generate overarching solution buckets. |
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| 3.3 | Discuss the future state of your pilot project. |
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| 3.4 | Map the future state process diagram using BPMN 2.0 |
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| 3.5 | Distil top-level BPM strategy requirements from the revamped process. |
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Module 4: Develop Roadmap for BPM
The Purpose
- Develop the prioritized BPM initiative roadmap.
Key Benefits Achieved
- Development of a BPM roadmap
- Identification of milestones
- Initiative accountability assigned
| Activities: | Outputs: | |
|---|---|---|
| 4.1 | Brainstorm and categorize specific initiatives for automating improved process with BPM. |
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| 4.2 | Create a roadmap for implementing process changes. |
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| 4.3 | Define the roles and responsibilities for the new process. |
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| 4.4 | Prioritize initiatives and roll out schedule. |
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| 4.5 | Identify key stakeholders for each phase of the BPM project. |
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| 4.6 | Identify stage gates and milestones. |
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