Understand Common IT Contract Provisions to Negotiate More Effectively

Avoid the pitfalls and gotchas lurking in the shadows!

Onsite Workshop

Failure to understand common IT contract provisions subjects a reviewer to:

  • Unnecessary or surprise payment obligations
  • An inability to terminate the contract when appropriate
  • Vague obligations and responsibilities for the customer
  • Focusing on the wrong issues when negotiating

Understanding contract language allows for:

  • Improved communication with Legal and the vendor
  • Increased awareness of potential risks
  • Avoidance of potentially ambiguous commitments by the vendor
  • Increased accountability from the vendor

Module 1: Assess Contract Terms and Conditions

The Purpose

  • Understand IT contract clauses, improve risk identification, and be more effective at negotiating contract terms.

Key Benefits Achieved

  • Increased awareness of how contract provisions relate to each other.
  • Demystification of legalese and legal concepts.
  • Increased ability to seek assistance from internal parties (e.g. Legal, Risk, and Procurement).

Activities: Outputs:
1.1 Review the Contract Review Tool.
1.2 Review the Contract Playbook template.
  • Partial completion of the template
1.3 Review 35 contract provisions and reinforce key learnings with exercises (spread across three days)
  • Exercise results and debrief

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