Reduce Manual Repetitive Work With IT Automation
Free up time for value-adding jobs.
Onsite Workshop
IT teams are often overwhelmed:
- They are overloaded with manual repetitive work.
- They lack capacity to deliver on strategic projects.
- They have no clear path forward to use automation for business value.
Use a disciplined approach to automation:
- Get some quick wins with automation to build momentum and get buy-in, reducing the burden of manual repetitive work on your team.
- Define how to measure the success of each automation initiative.
- Build a process to manage your automation program.
- Develop a longer-term roadmap to enhance your automation capabilities.
Module 1: Identify Automation Candidates
The Purpose
Identify top candidates for automation.
Key Benefits Achieved
Plan to achieve quick wins with automation for early value.
Activities: | Outputs: | |
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1.1 | Identify MRW pain points. |
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1.2 | Drill down pain points into tasks. |
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1.3 | Estimate the MRW involved in each task. |
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1.4 | Rank the tasks based on value and ease. |
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1.5 | Select top candidates and define metrics. |
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1.6 | Draft project charters. |
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Module 2: Map & Optimize Processes
The Purpose
Map and optimize the process flow of the top candidate(s).
Key Benefits Achieved
Requirements for automation of the top task(s).
Activities: | Outputs: | |
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2.1 | Map process flows. |
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2.2 | Review and optimize process flows. |
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2.3 | Clarify logic and finalize future-state process flows. |
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Module 3: Build a Process for Managing Automation
The Purpose
Develop a lightweight process for rolling out automation and for managing the automation program.
Key Benefits Achieved
Ability to measure and to demonstrate success of each task automation, and of the program as a whole.
Activities: | Outputs: | |
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3.1 | Kick off your test plan for each automation. |
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3.2 | Define process for automation rollout. |
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3.3 | Define process to manage your automation program. |
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3.4 | Define metrics to measure success of your automation program. |
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Module 4: Build Automation Roadmap
The Purpose
Build a roadmap to enhance automation capabilities.
Key Benefits Achieved
A clear timeline of initiatives that will drive improvement in the automation program to reduce MRW.
Activities: | Outputs: | |
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4.1 | Build a roadmap for next steps. |
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