Outsource Network Management in Gaming & Hospitality
Past performance is a good indication of future performance. Place your bets wisely.
RETIRED CONTENT
Please note that the content on this page is retired. This content is not maintained and may contain information or links that are out of date.Poorly outsourced network management services can result in the following:
- Network services that cannot meet your SLA and requirements
- An excessively expensive long-term contract with high switching costs
- Failure to comply with regulations, resulting in fines or closure
- Frequent failures due to a lack of communication with the provider
Outsourced network management can provide many benefits when implemented successfully, including the following:
- Reduced network management costs
- Improved network capabilities including network availability and reliability
- Access to skills not available in house
- Increased efficiency in the allocation of internal resources
- An improved ability to scale
- Reduced off-hours work
Book Your Workshop
Onsite Workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn’t enough, we offer low-cost onsite delivery of our Project Workshops. We take you through every phase of your project and ensure that you have a road map in place to complete your project successfully.
Module 1: Assess the Current State
The Purpose
- Assess the current and target state to decide whether to outsource network management.
Key Benefits Achieved
- Understanding of whether outsourcing network management is suitable for the organization at this point.
| Activities: | Outputs: | |
|---|---|---|
| 1.1 | Discuss business drivers behind outsourcing network management |
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| 1.2 | Map your network services and activities |
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| 1.3 | Determine your network management requirements |
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| 1.4 | Evaluate the criticality of each network service |
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| 1.5 | Assess your current network management capabilities |
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| 1.6 | Conduct a gap analysis and select components to outsource |
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| 1.7 | Assess your organization’s readiness to outsource |
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| 1.8 | Assess the financial impact of outsourcing |
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| 1.9 | Complete your business case |
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| 1.10 | Develop your project success metrics |
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Module 2: Build the RFP and Select a Vendor
The Purpose
- Develop and issue an RFP to select the most suitable service provider and solution.
Key Benefits Achieved
- Selected service provider
| Activities: | Outputs: | |
|---|---|---|
| 2.1 | Assess your deadlines and resource constraints |
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| 2.2 | Develop the RFP |
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| 2.3 | Score the RFP responses and select a vendor |
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| 2.4 | Make sure the vendor can meet your business requirements |
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Module 3: Develop and Implement the Action Plan
The Purpose
- Develop a transition plan, assess the implementation risks, and develop a collaborative partnership with your vendor.
Key Benefits Achieved
- Completed implementation plan, risk mitigation plan, and vendor management plan.
| Activities: | Outputs: | |
|---|---|---|
| 3.1 | Use a tabletop planning exercise to put your processes to the test |
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| 3.2 | Assess the implementation risks and develop a mitigation strategy |
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| 3.3 | Input your implementation plan into a Gantt chart and track your progress |
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| 3.4 | Create the vendor communication plan |
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| 3.5 | Make sure you have a vendor performance management process and conflict resolution plan |
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