Optimize Business Processes to Limit ERP Customization
Identify the best targets for process optimization and focus on configuration. Just say “no” to everything else.
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Suboptimal ERP systems will continue to:
- Erode the project returns the ERP system was supposed to deliver
- Cause end users further frustration, translating into increased help desk tickets
- Prevent your organization from embracing a culture of change
A properly optimized ERP will:
- Increase process efficiencies that will lead to an improvement of key process performance indicators
- Drive down feature requests and help desk tickets as IT will see dramatic improvement in end-user satisfaction
- Prepare your organization to adopt established management frameworks like, lean management, Six Sigma, or COBIT5.
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Onsite Workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn’t enough, we offer low-cost onsite delivery of our Project Workshops. We take you through every phase of your project and ensure that you have a road map in place to complete your project successfully.
Book NowModule 1: Get Prepared for ERP Optimization
The Purpose
- Define your ERP process optimization SOP
- Identify business processes that are key for your organization’s success
- Assess business processes by cost, satisfaction, and opportinuity for improvement
- Prioritize business processes to obtain optimization focus
Key Benefits Achieved
- Complete assessment of all business processes in your organization with cost, satisfaction, and opportunity metrics captured and collected
- Prioritized list of business processes that are key to your organization’s success
- Root cause analysis performed to help identify which future course should be taken to fix the suboptimal business processes
| Activities: | Outputs: | |
|---|---|---|
| 1.1 | Right-size the ERP process optimization SOP |
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| 1.2 | Identify enterprise priorities |
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| 1.3 | Provide relevance rankings |
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| 1.4 | Assess satisfaction, cost, and opportunity |
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| 1.5 | Generate process optimization plot |
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| 1.6 | Determine course of intervention |
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| 1.7 | Estimate cost and risks of intervention |
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Module 2: Develop ERP Optimization Schedule of Activities
The Purpose
- Build discovery workshop activities that will deliver ERP value
- Develop project proposal to guide further optimization efforts
- Understand the components of change that exist when optimizing business processes
- Identify best practices for the documentation, training, and monitoring of optimized business processes
Key Benefits Achieved
- Thorough understanding of the seven different workshop activities that will drive the ERP optimization effort
- Developed project proposals that can be used to launch further optimization projects
- Comprehensive launch plan developed by embracing training, documentation, and monitoring best practices
| Activities: | Outputs: | |
|---|---|---|
| 2.1 | Build an engaging workshop facilitation guide |
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| 2.2 | Establish process ownership |
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| 2.3 | Build process operator workshop teams |
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| 2.4 | Overview of all workshop activities |
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| 2.5 | Build project proposals |
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| 2.6 | Prepare for launch of the optimized processes |
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