Negotiate SaaS Agreements That Are Built to Last
Leverage your unique position and find substantial cost savings.
Onsite Workshop
Negotiating a SaaS agreement is a complex and often foreign process that can be just as frustrating as a regular software contract.
- It’s common practice for vendors to bypass IT when selling SaaS solutions.
- The terms that vendors put in contracts are not standardized.
- Vendors know how to capitalize on chronic IT capacity challenges.
A careful contract review and negotiation plan will allow you to:
- Save approximately 5% of the overall IT budget through comprehensive software & SaaS contract review.
- Negotiate in a way that prioritizes your organization's needs, and reach an agreement with your vendor that takes into account both parties’ best interests.
- Build an internal cross-functional team across the organization that will negotiate your SaaS contract together.
Module 1: Collect and Review Data
The Purpose
- Assemble documentation.
Key Benefits Achieved
- Understand current position before going forward.
Activities: | Outputs: | |
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1.1 | Assemble existing contracts. |
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1.2 | Document their strategic and tactical objectives. |
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1.3 | Identify current status of the vendor relationship and any historical context. |
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1.4 | Clarify goals for ideal future state. |
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Module 2: Define the Business Use Case and Build a Stakeholder Team
The Purpose
- Define the business use case and build a stakeholder team.
Key Benefits Achieved
- Create a business use case to document functional and non-functional requirements.
- Build an internal cross-functional stakeholder team to negotiate the contract.
Activities: | Outputs: | |
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2.1 | Establish a negotiation team and define roles. |
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2.2 | Write a communication plan. |
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2.3 | Complete a business use case. |
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Module 3: Redline the Contract
The Purpose
- Examine terms and conditions and prioritize for negotiation.
Key Benefits Achieved
- Discover cost savings.
- Improve agreement terms.
- Prioritize terms for negotiation.
Activities: | Outputs: | |
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3.1 | Review general terms and conditions. |
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3.2 | Review license and application specific terms and conditions. |
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3.3 | Match to business and technical requirements. |
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3.4 | Redline the agreement. |
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Module 4: Build a Negotiation Strategy
The Purpose
- Create a negotiation strategy.
Key Benefits Achieved
- Controlled communication established.
- Negotiation tactics chosen.
- Negotiation timeline plotted.
Activities: | Outputs: | |
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4.1 | Review vendor and application specific negotiation tactics. |
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4.2 | Build negotiation strategy. |
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