Build a Sustainable Knowledge Transfer Strategy
Transfer IT knowledge before it’s gone.
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t’s difficult to sustain proactive knowledge transfer with the ongoing disruptions we’re experiencing in IT:
- Leverage knowledge transfer to encourage resilience, new ideas, and improvements.
- Build a culture and systems that encourages open knowledge exchange.
- Reuse know-how to save time, reduce costs, and improve productivity.
Embed knowledge transfer into the day-to-day to ensure continuity and growth:
- Protect and prioritize critical knowledge to ensure business continuity and resilience.
- Select the right tools and methods for capturing and transferring knowledge effectively.
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Onsite Workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn’t enough, we offer low-cost onsite delivery of our Project Workshops. We take you through every phase of your project and ensure that you have a road map in place to complete your project successfully.
Book NowModule 1: Define the Current and Target State
The Purpose
Establish the strategic context, goals, assess maturity and identify key metrics.
Key Benefits Achieved
Strategic context, goals, maturity, and key metrics identified.
| Activities: | Outputs: | |
|---|---|---|
| 1.1 | Create strategic alignment |
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| 1.2 | Determine current maturity level & identify gaps |
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| 1.3 | Identify knowledge transfer metrics |
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Module 2: Identify Knowledge Priorities
The Purpose
Identify & prioritize critical knowledge areas and assess risks.
Key Benefits Achieved
Critical knowledge areas and assess risks. identified and prioritized.
| Activities: | Outputs: | |
|---|---|---|
| 2.1 | Use major workflow to determine knowledge areas |
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| 2.2 | Apply IVALUE principles & weightings to determine knowledge impact |
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| 2.3 | Map team members to knowledge areas & assess levels of expertise |
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| 2.4 | Analyze & flag at-risk areas |
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| 2.5 | Discuss urgency & impact |
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Module 3: Build Knowledge Transfer Plans
The Purpose
Develop actionable transfer plans and select transfer tactics.
Key Benefits Achieved
Actionable transfer plans and select transfer tactics developed.
| Activities: | Outputs: | |
|---|---|---|
| 3.1 | Align on assessments and actions |
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| 3.2 | Document knowledge items for prioritized knowledge areas |
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| 3.3 | Finalize knowledge receivers |
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| 3.4 | Select transfer tactics |
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Module 4: Define the Knowledge Transfer Roadmap
The Purpose
Draft & finalize the knowledge transfer roadmap by assigning owners, timelines & dependencies. Also, plan for continuous improvement.
Key Benefits Achieved
Knowledge transfer roadmap drafted and finalized.
| Activities: | Outputs: | |
|---|---|---|
| 4.1 | Prioritize the sequence of initiatives |
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| 4.2 | Complete the project roadmap |
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| 4.3 | Prepare your communication presentation |
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