Build an End-User Computing Strategy

Deliver business applications and enable end users without breaking the bank.

Onsite Workshop

Ignoring end-user computing can have important, negative consequences.

  • Dissatisfied end users
  • An inefficient proliferation of devices that all do the same thing
  • Shadow IT and unmanaged devices

Building a simple end-user computing strategy will ultimately benefit you as a manager and the organization as a whole.

  • Satisfied end users
  • The most efficient distribution of device/OS combinations
  • Forward-looking IT department

Module 1: Select Device/OS Combinations

The Purpose

  • Reduce the number of device/OS combinations in order to maximize efficiency.

Key Benefits Achieved

  • Fewer device/OS combinations simplifies administration, makes work easier, and can save money.

Activities: Outputs:
1.1 Collate a current app list.
  • Inventory of business applications
1.2 Collate a future app list.
  • List of prospective applications
1.3 Create a list of device/OS buckets.
  • Comprehensive list of supported device/OS combinations

Module 2: Understand and Match Corporate Priorities

The Purpose

  • Determine what your organization’s goals are in order to develop an end-user computing strategy that reflects those goals.

Key Benefits Achieved

  • An end-user computing strategy that reflects corporate goals is one that will satisfy the business.

Activities: Outputs:
2.1 Brainstorm corporate priorities.
  • Corporate priorities
2.2 Interpret the results of the corporate priorities questionnaire.
  • Radar diagram relating corporate priorities
2.3 Develop a list of key performance indicator metrics.
  • Key performance indicator metrics

Module 3: Select a Deployment Framework; Evaluate Desktop Virtualization

The Purpose

  • Decide which deployment models (BYOD, COPE, etc.) make the most sense for your organization; rule out (or embrace!) desktop virtualization.

Key Benefits Achieved

  • Deployment models matter. Pick one that is going to align with your corporate priorities and create value for your organization.

Activities: Outputs:
3.1 Conduct a SWOT analysis for each deployment model.
  • SWOT analysis of deployment frameworks
3.2 Map your corporate priorities to a deployment model.
  • Prioritized list of supported device/OS combinations
3.3 Select a deployment model.
3.4 Evaluate VDI’s suitability as part of your end-user computing strategy.
  • Evaluation of VDI as an enabler

Module 4: Finalize End-User Computing Strategy

The Purpose

  • Produce a document that summarizes the result of the Build Your End-User Computing Strategy workshop.

Key Benefits Achieved

  • A simple, easy-to-read document highlights what has been done, and what needs to be done. It is accessible to those outside of IT and will, therefore, serve as an important communication tool.

Activities: Outputs:
4.1 Populate the End-User Computing Strategy Document
  • End-User Computing Strategy Document
4.2 Develop a strategy to maintain and update your application suite.

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