Modernize and Transform Your End-User Computing Strategy
Support the workforce of the future.
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Ignoring end-user computing can have important, negative consequences.
- End users want more than devices. IT spends less.
- EUC changes quickly. Though it is maturing, with many product offerings looking similar, new differentiating features pop up every day.
- The variety of devices and provisioning models available is daunting.
Take the following steps to improve your end-user computing practices:
- Identify desired benefits that align to IT and corporate priorities and strategies.
- Perform a persona analysis.
- Define a vision for end-user computing.
- Define the standard device and app offerings.
- Improve the supporting services surrounding devices.
- Develop a roadmap for implementing your strategy.
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Onsite Workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn’t enough, we offer low-cost onsite delivery of our Project Workshops. We take you through every phase of your project and ensure that you have a road map in place to complete your project successfully.
Book NowModule 1: Set the Direction
The Purpose
- Dig into the current state and build user persona.
Key Benefits Achieved
- Determine your challenges and strengths.
- Delineate user IT requirements.
| Activities: | Outputs: | |
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| 1.1 | Assess the current state of end-user computing. |
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| 1.2 | Perform SWOT analysis. |
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| 1.3 | Map benefits to stakeholder drivers and priorities. |
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| 1.4 | Identify user groups. |
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| 1.5 | Identify supporting technology. |
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| 1.6 | Identify opportunities to provide value. |
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Module 2: Define the Offering
The Purpose
- Define your EUC vision and standard offerings.
Key Benefits Achieved
- Brainstorm EUC vision and mission.
- Find out the standard offerings.
- Set the direction for end-user computing to support shift-left enablement.
| Activities: | Outputs: | |
|---|---|---|
| 2.1 | Prioritize benefits. |
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| 2.2 | Craft a vision and mission statement. |
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| 2.3 | Identify goals. |
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| 2.4 | Define guiding principles for your strategy. |
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| 2.5 | Select a provisioning model for each persona. |
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| 2.6 | Define the standard device offerings. |
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| 2.7 | Document each persona's entitlements. |
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Module 3: Support the Offering
The Purpose
- Outline supporting practices and define policies for each use case.
Key Benefits Achieved
- Document supporting practices.
- Document EUC policies.
| Activities: | Outputs: | |
|---|---|---|
| 3.1 | Define device management tools and approach. |
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| 3.2 | Identify groups involved in supporting practices. |
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| 3.3 | Identify opportunities to improve customer service. |
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| 3.4 | Define acceptable use. |
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| 3.5 | Define BYOD policies. |
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| 3.6 | Define procurement and entitlement policies. |
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| 3.7 | Define security policies. |
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Module 4: Bridge the Gap and Create the Roadmap
The Purpose
- Build a user migration roadmap.
Key Benefits Achieved
- Make the project a reality by documenting initiatives and building a roadmap.
| Activities: | Outputs: | |
|---|---|---|
| 4.1 | Identify the gaps in devices, user support, use cases, policy & governance, and fitness for use. |
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| 4.2 | Plan the deployment and user migration journey. |
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| 4.3 | Document initiatives in the roadmap. |
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