Map Technical Skills for a Changing Infrastructure & Operations Organization
Be practical and proactive – identify needed technical skills for your future state environment and the most efficient way to acquire them.
Onsite Workshop
An ad hoc approach to skills acquisition results in:
- Hiring the wrong skills.
- Unproductive time and higher staff turnover.
- Project delay and lost business opportunities.
A strategic approach to skills planning leads to:
- Acquiring the right skills at the right time.
- Better human resource alignment with business goals.
- Better utilization of staff skills and lower turnover.
Module 1: Review Initiatives and Skills-Related Risks
The Purpose
- Identify process and skills changes required by the future state of your environment.
Key Benefits Achieved
- Set foundation for alignment between strategy-defined technology initiatives and needed skills.
| Activities: | Outputs: | |
|---|---|---|
| 1.1 | Review the list of initiatives and projects with the group. |
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| 1.2 | Identify how key support, operational, and deployment processes will change through planned initiatives. |
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| 1.3 | Identify skills-related risks and pain points. |
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Module 2: Identify Needed Skills and Roles
The Purpose
- Identify process and skills changes required by the future state of your environment.
Key Benefits Achieved
- Set foundation for alignment between strategy-defined technology initiatives and needed skills.
| Activities: | Outputs: | |
|---|---|---|
| 2.1 | Identify skills required to support the new environment. |
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| 2.2 | Map required skills to roles. |
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Module 3: Create a Plan to Acquire Needed Skills
The Purpose
- Create a skills acquisition strategy based on the characteristics of need.
Key Benefits Achieved
- Optimal skills acquisition strategy defined.
| Activities: | Outputs: | |
|---|---|---|
| 3.1 | Modify impact scoring scale for key skills decision factors. |
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| 3.2 | Apply impact scoring scales to needed skills |
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| 3.3 | Decide whether to train, hire, contract, or outsource to acquire needed skills. |
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Module 4: Develop a Communication Plan
The Purpose
- Create an effective communication plan for different stakeholders across the organization.
- Identify opportunities to leverage the skills map elsewhere.
Key Benefits Achieved
- Create a concise, clear, consistent, and relevant change message for stakeholders across the organization.
| Activities: | Outputs: | |
|---|---|---|
| 4.1 | Review skills decisions and decide how you will acquire skills in each role. |
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| 4.2 | Update roles descriptions. |
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| 4.3 | Create a change message. |
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| 4.4 | Identify opportunities to leverage the skills map in other processes. |
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Onsite Workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn’t enough, we offer low-cost onsite delivery of our Project Workshops. We take you through every phase of your project and ensure that you have a road map in place to complete your project successfully.
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