Build an IT Employee Engagement Program

Measure employee sentiment to drive IT performance.


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Improving employee engagement in IT:

  • Can feel like a guessing game.
  • Can be difficult when company policies are out of your hands.
  • Can be expensive and ineffective.

Info-Tech’s employee engagement diagnostics, tools, and methodology:

  • Facilitate a deep dive into the root causes of disengagement specific to your team.
  • Empower you to evaluate your team’s engagement and choose effective solutions based on the results.
  • Make it easy for you to establish an open dialogue around engagement with your team.

Book Your Workshop

Onsite Workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn’t enough, we offer low-cost onsite delivery of our Project Workshops. We take you through every phase of your project and ensure that you have a road map in place to complete your project successfully.

Module 1: (Preparation) Run Engagement Survey

The Purpose

  • Select and run your engagement survey prior to the workshop.

Key Benefits Achieved

  • Receive an in-depth report on your team’s engagement drivers to form the basis of your engagement strategy.

Activities: Outputs:
1.1 Select engagement survey.
1.2 Identify engagement program goals and metrics.
1.3 Run engagement survey.
  • Full or Pulse engagement survey report
  • Engagement survey results interpretation guide

Module 2: Explore Engagement

The Purpose

  • To understand the current state of engagement and prepare to discuss the drivers behind it with your staff.

Key Benefits Achieved

  • Empower your leadership team to take charge of their own teams’ engagement.

Activities: Outputs:
2.1 Review engagement survey results.
2.2 Finalize focus group agendas.
  • Customized focus group agendas
2.3 Train managers.

Module 3: Hold Focus Groups

The Purpose

  • Establish an open dialogue with your staff to understand what would improve their engagement.

Key Benefits Achieved

  • Employee-generated initiatives have the greatest chance at success.

Activities: Outputs:
3.1 Identify priority drivers.
  • Summary of focus groups results
3.2 Identify engagement KPIs.
  • Identified engagement initiatives
3.3 Brainstorm engagement initiatives.
3.4 Vote on initiatives within teams.
  • Identified engagement initiatives

Module 4: Select and Plan Initiatives

The Purpose

  • Learn the characteristics of successful engagement initiatives and build execution plans for each.

Key Benefits Achieved

  • Choose initiatives with the greatest impact on your team’s engagement, and ensure you have the necessary resources for success.

Activities: Outputs:
4.1 Select engagement initiatives with IT leadership.
4.2 Create initiative project plans.
  • Engagement project plans
4.3 Present project plans.
4.4 Define implementation checkpoints.
  • Implementation and communication checkpoints
4.5 Develop communications plan.
4.6 Define strategy for ongoing engagement monitoring.
  • Further surveys planned (optional)

Module 5: Additional Leadership Training

The Purpose

  • Select training modules that best address your team’s needs from Info-Tech’s modular leadership training program.

Key Benefits Achieved

  • Arm your IT leadership team with the key skills of effective leadership, tailored to their existing experience level.

Activities: Outputs:
5.1 Adopting an Integrated Leadership Mindset
  • Develop the skills to lead resourcefully in times of uncertainty
5.2 Optimizing Talent Leadership Practices
  • Apply leadership behaviors across enterprise initiatives to deploy and develop talent successfully
5.3 Driving Diversity & Inclusion
  • Develop diversity and inclusion practices that turn the IT function and leaders into transformative champions of inclusion
5.4 Fortifying Internal Stakeholder Relations
  • Identify elements of effective partnering to maximize the impact of internal interactions
5.5 Engaging Executives and the Board
  • Understand the major obstacles to CEO and board relevance and uncover the keys to elevating your internal executive profile
5.6 Crafting Your Leadership Brand
  • Develop a leadership brand statement that demonstrates leadership competency and is aligned with the brand, mission, vision, and goals of the organization
5.7 Crafting and Delivering Compelling Presentations
  • Identify the components of effective presentations and hone your presentation skills
5.8 Communication & Difficult Conversations
  • Gain the skills to confront and drive solutions from difficult situations
5.9 Conflict Management
  • Develop strategies to engage in conflict constructively and reach a resolution that benefits the team or organization
5.10 Performance Management
  • Learn to identify the root causes of low performance and develop the skills to guide employees through the process of improvement
5.11 Feedback & Coaching
  • Adopt a behavior-focused coaching model to help managers sustain and apply effective coaching principles
5.12 Creating a Culture of Personal Accountability
  • Understand how and when to encourage autonomy and how to empower employees to take success into their own hands
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