Improve Employee Engagement to Drive IT Performance

Don’t just measure engagement, act on it.

Onsite Workshop

Improving employee engagement in IT:

  • Can feel like a guessing game.
  • Can be difficult when company policies are out of your hands.
  • Can be expensive and ineffective.

Info-Tech’s employee engagement diagnostics, tools, and methodology:

  • Facilitate a deep dive into the root causes of disengagement specific to your team.
  • Empower you to evaluate your team’s engagement and choose effective solutions based on the results.
  • Make it easy for you to establish an open dialogue around engagement with your team.

Module 1: (Preparation) Run Engagement Survey

The Purpose

  • Select and run your engagement survey prior to the workshop.

Key Benefits Achieved

  • Receive an in-depth report on your team’s engagement drivers to form the basis of your engagement strategy.

Activities: Outputs:
1.1 Select engagement survey.
1.2 Identify engagement program goals and metrics.
1.3 Run engagement survey.
  • Full or Pulse engagement survey report
  • Engagement survey results interpretation guide

Module 2: Explore Engagement

The Purpose

  • To understand the current state of engagement and prepare to discuss the drivers behind it with your staff.

Key Benefits Achieved

  • Empower your leadership team to take charge of their own teams’ engagement.

Activities: Outputs:
2.1 Review engagement survey results.
2.2 Finalize focus group agendas.
  • Customized focus group agendas
2.3 Train managers.

Module 3: Hold Focus Groups

The Purpose

  • Establish an open dialogue with your staff to understand what would improve their engagement.

Key Benefits Achieved

  • Employee-generated initiatives have the greatest chance at success.

Activities: Outputs:
3.1 Identify priority drivers.
  • Summary of focus groups results
3.2 Identify engagement KPIs.
  • Identified engagement initiatives
3.3 Brainstorm engagement initiatives.
3.4 Vote on initiatives within teams.
  • Identified engagement initiatives

Module 4: Select and Plan Initiatives

The Purpose

  • Learn the characteristics of successful engagement initiatives and build execution plans for each.

Key Benefits Achieved

  • Choose initiatives with the greatest impact on your team’s engagement, and ensure you have the necessary resources for success.

Activities: Outputs:
4.1 Select engagement initiatives with IT leadership.
4.2 Create initiative project plans.
  • Engagement project plans
4.3 Present project plans.
4.4 Define implementation checkpoints.
  • Implementation and communication checkpoints
4.5 Develop communications plan.
4.6 Define strategy for ongoing engagement monitoring.
  • Further surveys planned (optional)

Module 5: Additional Leadership Training

The Purpose

  • Select training modules that best address your team’s needs from Info-Tech’s modular leadership training program.

Key Benefits Achieved

  • Arm your IT leadership team with the key skills of effective leadership, tailored to their existing experience level.

Activities: Outputs:
5.1 Adopting an Integrated Leadership Mindset
  • Develop the skills to lead resourcefully in times of uncertainty
5.2 Optimizing Talent Leadership Practices
  • Apply leadership behaviors across enterprise initiatives to deploy and develop talent successfully
5.3 Driving Diversity & Inclusion
  • Develop diversity and inclusion practices that turn the IT function and leaders into transformative champions of inclusion
5.4 Fortifying Internal Stakeholder Relations
  • Identify elements of effective partnering to maximize the impact of internal interactions
5.5 Engaging Executives and the Board
  • Understand the major obstacles to CEO and board relevance and uncover the keys to elevating your internal executive profile
5.6 Crafting Your Leadership Brand
  • Develop a leadership brand statement that demonstrates leadership competency and is aligned with the brand, mission, vision, and goals of the organization
5.7 Crafting and Delivering Compelling Presentations
  • Identify the components of effective presentations and hone your presentation skills
5.8 Communication & Difficult Conversations
  • Gain the skills to confront and drive solutions from difficult situations
5.9 Conflict Management
  • Develop strategies to engage in conflict constructively and reach a resolution that benefits the team or organization
5.10 Performance Management
  • Learn to identify the root causes of low performance and develop the skills to guide employees through the process of improvement
5.11 Feedback & Coaching
  • Adopt a behavior-focused coaching model to help managers sustain and apply effective coaching principles
5.12 Creating a Culture of Personal Accountability
  • Understand how and when to encourage autonomy and how to empower employees to take success into their own hands

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Onsite Workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn’t enough, we offer low-cost onsite delivery of our Project Workshops. We take you through every phase of your project and ensure that you have a road map in place to complete your project successfully.

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