Improve Your Statements of Work to Hold Your Vendors Accountable

Identify and reduce performance risk before you execute your next SOW.

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Without the right approach to reviewing SOWs, the customer can end up with a failed project:

  • The customer is sold an outcome or result, but the SOW provided by the vendor is for tasks and activities.
  • The customer pays for a useless solution or partial solution.
  • The customer spends more money than originally planned due to cost overruns and rework to get the project completed.

Utilizing the Info-Tech framework and tools to review SOWs can improve your next SOW:

  • Identify and mitigate performance risk.
  • Avoid pricing surprises.
  • Hold the vendor accountable for its performance.

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Module 1: Assess SOW Terms and Conditions

The Purpose

Gain a better understanding of common SOW clauses and phrases.

Key Benefits Achieved

  • Reduce risk
  • Increase vendor accountability
  • Improve negotiation positions

Activities: Outputs:
1.1 Review sample SOW provisions, identify the risks, and develop a negotiation position.
  • Awareness and increased knowledge
1.2 Review Info-Tech tools.
  • Familiarity with the Info-Tech tools
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