Implement Business Relationship Management
Leverage knowledge of the business to become a strategic IT partner.
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IT groups often realize that becoming a trusted partner and strategic advisor is key; however, it’s not often clear how to get there. Learn how to avoid these challenges:
- Partners reaching out to third parties before they engage IT.
- IT suffers from a lack of understanding of business concerns.
- IT encounters barriers in delivering innovative solutions.
By embedding business relationship management into your organization, you can better:
- Enable IT to be more proactive in providing solutions that help business partner teams.
- Provide for IT to better manage their workload, as new requests can be prioritized and understood.
- Encourage IT to be at the table with value-driven solutions.
- Create an overall roadmap aligning both partners.
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Onsite Workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn’t enough, we offer low-cost onsite delivery of our Project Workshops. We take you through every phase of your project and ensure that you have a road map in place to complete your project successfully.
Book NowModule 1: Foundation: Assess and Situate
The Purpose
Set the foundation for your BRM practice – understand your current state and set the vision.
Key Benefits Achieved
- An understanding of current pain points and benefits to be addressed through your BRM practice. Establish alignment on what your BRM practice is – use this to start obtaining buy-in from stakeholders.
| Activities: | Outputs: | |
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| 1.1 | Define BRM |
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| 1.2 | Analyze Satisfaction |
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| 1.3 | Assess SWOT |
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| 1.4 | Create Vision |
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| 1.5 | Create the BRM Mission |
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| 1.6 | Establish Goals |
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Module 2: Plan
The Purpose
Determine where the BRM fits and how they will operate within the organization.
Key Benefits Achieved
- Learn how the BRM practice can best act on your goals.
| Activities: | Outputs: | |
|---|---|---|
| 2.1 | Establish Guiding Principles |
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| 2.2 | Determine Where BRM Fits |
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| 2.3 | Establish BRM Expectations |
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| 2.4 | Identify Roles With BRM Responsibilities |
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| 2.5 | Align Capabilities |
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Module 3: Implement
The Purpose
Determine how to identify and work with key stakeholders.
Key Benefits Achieved
- Determine ways to engage with stakeholders in ways that add value.
| Activities: | Outputs: | |
|---|---|---|
| 3.1 | Brainstorm Sources of Business Value |
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| 3.2 | Identify Key Influencers |
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| 3.3 | Categorize the Stakeholders |
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| 3.4 | Create the Prioritization Map |
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| 3.5 | Create Your Engagement Plan |
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Module 4: Reassess and Embed
The Purpose
Determine how to continuously improve the BRM practice.
Key Benefits Achieved
- An ongoing plan for the BRM practice.
| Activities: | Outputs: | |
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| 4.1 | Create Metrics |
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| 4.2 | Prioritize Your Projects |
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| 4.3 | Create a Portfolio Investment Map |
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| 4.4 | Establish Your Annual Plan |
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| 4.5 | Build Your Transformation Roadmap |
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| 4.6 | Create Your Communication Plan |
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