Implement Hardware Asset Management

Build IT services value on the foundation of a proactive asset management program.

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Implementing hardware asset management without a plan can result in:

  • Inconsistent standards and unfinished processes.
  • Lack of dedicated resources to maintain the program.
  • Underutilized or inaccurate data.

Take a structured, supported approach to developing a HAM process to:

  • Optimize spend.
  • Plan and budget with confidence.
  • Replace equipment that’s beyond its service life.
  • Deliver more effective IT services.

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Onsite Workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn’t enough, we offer low-cost onsite delivery of our Project Workshops. We take you through every phase of your project and ensure that you have a road map in place to complete your project successfully.

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Member Rating

9.6/10
Overall Impact

$36,090
Average $ Saved

29
Average Days Saved

After each Info-Tech experience, we ask our members to quantify the real-time savings, monetary impact, and project improvements our research helped them achieve.

Read what our members are saying

Module 1: Define Goals, Scope, Roles, and Metrics

The Purpose

  • Build the foundational elements for process change to succeed.

Key Benefits Achieved

  • Identify goals, challenges, and current maturity level.
  • Define scope of HAM program.
  • Define roles and responsibilities.
  • Identify success metrics.

Activities: Outputs:
1.1 Outline hardware asset management goals and challenges.
  • List of goals
1.2 Review HAM maturity and anticipated milestones.
  • HAM Maturity Assessment results
1.3 Define scope and classify hardware assets.
  • Defined scope
1.4 Define roles and responsibilities.
  • Completed RACI matrix
1.5 Evaluate existing tools.
  • Understanding of the organization's tool inventory
1.6 Define success metrics.
  • List of metrics your organization will use to measure success

Module 2: Request, Procure, Receive

The Purpose

  • Take a dive into improving your process for hardware requests, procurement, and receiving.

Key Benefits Achieved

  • Documented workflows, processes, and actions to drive improvement for requests, procurement, and receiving.

Activities: Outputs:
2.1 Identify request, procurement, and receiving challenges.
  • List of challenges to address
2.2 Design and document request workflow.
  • Request workflow and SOP created/updated
2.3 Design and document procurement workflow.
  • Procurement workflow and SOP created/updated
2.4 Discuss tagging methods for standard and non-standard hardware requests.
  • Tagging methods created/updated
2.5 Design and document workflow for receiving equipment.
  • Equipment receiving workflow and SOP created/updated

Module 3: Deploy, Maintain, Harvest, Dispose

The Purpose

  • Take a dive into improving your process for hardware requests, procurement, and receiving.

Key Benefits Achieved

  • Documented workflows, processes, and actions to drive improvement for deployment, MAC, audit, harvests, and disposal.

Activities: Outputs:
3.1 Identify deployment, MAC, audit, harvest, and disposal challenges.
  • List of challenges to address
3.2 Design and document deployment workflow.
  • Deployment workflow and SOP created/updated
3.3 Design and document use move workflow.
  • Move workflow and SOP created/updated
3.4 Discuss approaches to auditing ITAM data.
  • ITAM data audit process and SOP created/updated
3.5 Design and document harvest and dispose workflows.
  • Harvest and dispose workflows created/updated

Module 4: Plan Equipment Needs and Build a Roadmap

The Purpose

  • Set your HAM practice on the road to success with an effective plan to get-to-action.

Key Benefits Achieved

  • Document a roadmap and communication plan to put the changes you’ve proposed into action.

Activities: Outputs:
4.1 Discuss planning and refresh process.
  • HAM Budgeting Tool
4.2 Develop a roadmap to improve hardware asset management.
  • Roadmap Tool
4.3 Develop a communication plan.
  • HAM Communication Plan
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