Implement Infrastructure Shared Services
Look before you leap; assess your internal capabilities and develop a careful plan before adopting a shared services model.
Onsite Workshop
If your organization does not properly implement a shared services model, it may result in:
- Stagnant operations and limited ability to drive cost reduction through specialization.
- Missed opportunity to spur innovation through business unit focus.
- Inability to remain competitive with similar firms or organizations within the industry.
- Lost opportunity to benefit from cost savings.
- Shadow IT operations within your organization beginning to form, undermining the integrity of your IT department.
Benefits of moving to implement a shared services model include:
- Decreased operational costs for the organization.
- Opportunity to increase level of business unit specialization.
- Increased level of service provision and ability to better serve customer base.
Module 1: Identify Challenges
The Purpose
Establish the need for change.
Key Benefits Achieved
Set a clear understanding about benefits of shared services to your organization.
| Activities: | Outputs: | |
|---|---|---|
| 1.1 | Identify your organization’s main drivers for using a shared services model. |
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| 1.2 | Define if it is beneficial to implement shared services. |
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Module 2: Assess Your Capabilities
The Purpose
Become aware of challenges to implement shared services and your capabilities for such transition.
Key Benefits Achieved
- Discover the primary challenges for transitioning to shared services, eliminate resistance factors, and identify your business potentials for implementation.
| Activities: | Outputs: | |
|---|---|---|
| 2.1 | Identify your organization’s resistance to implement shared services. |
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| 2.2 | Assess process and people capabilities. |
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Module 3: Define the Model
The Purpose
Determine the shared services model.
Key Benefits Achieved
Identify the core services to be shared and the best model that fits your organization.
| Activities: | Outputs: | |
|---|---|---|
| 3.1 | Define core services that will be moved to shared services. |
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| 3.2 | Assess different models of shared services and pick the one that satisfies your goals and needs. |
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Module 4: Implement and Communicate
The Purpose
Define and communicate the tasks to be delivered.
Key Benefits Achieved
Confidently approach key stakeholders to make the project a reality.
| Activities: | Outputs: | |
|---|---|---|
| 4.1 | Define the roadmap for implementing shared services. |
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| 4.2 | Make a plan to communicate changes. |
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Book Your Workshop
Onsite Workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn’t enough, we offer low-cost onsite delivery of our Project Workshops. We take you through every phase of your project and ensure that you have a road map in place to complete your project successfully.
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