Get the Most Out of Your ERP

In today’s connected world, the continuous optimization of enterprise applications to realize your digital strategy is key.

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ERP systems can be a source of friction in the functioning of the business:

  • ERP systems are expensive, their benefits are difficult to quantify, and they often suffer from poor user satisfaction.
  • Post-implementation, technology evolves, organizational goals change, and the health of the system is not monitored.
  • This is complicated in today’s digital landscape with multiple integrations points, siloed data, and competing priorities.
  • Too often organizations jump into selecting replacement systems without understanding the health of their systems.

A properly optimized ERP ecosystem will reduce costs and increase productivity:

  • Enterprise resource planning (ERP) is a core tool that the business leverages to accomplish its goals.
  • An ERP that is doing its job well is invisible to the business.
  • IT leaders need to take a proactive approach to continually monitor and optimize their enterprise applications.
  • An optimized plan will drive a cohesive technology strategy that delivers results.

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Module 1: Define Your ERP Application Vision

The Purpose

Get the most out of your ERP.

Key Benefits Achieved

  • Develop an ERP Optimization Team.
  • Re-align your ERP and business goals.
  • Understand your current system state capabilities and processes.
  • Validate user satisfaction, application fit, and areas of improvement to optimize your ERP.
  • Take a 360o inventory of your ERP and related systems.
  • Realign business and technology drivers. Assess user satisfaction.
  • Review the ERP marketplace.
  • Complete a thorough examination of capabilities and processes.
  • Manage your vendors and data.
  • Pull this all together to prioritize optimization efforts and develop a concrete roadmap.

Activities: Outputs:
1.1 Determine your ERP Optimization Team.
  • ERP Optimization Team
1.2 Align your organizational goals.
  • ERP business model
  • ERP optimization goals
1.3 Inventory your applications and interactions.
  • ERP system inventory and data flow
1.4 Define your business capabilities.
  • ERP process list
1.5 Explore ERP-related costs.
  • ERP-related costs

Module 2: Map Current State Capabilities

The Purpose

Map your current state capabilities.

Key Benefits Achieved

  • Complete an ERP process gap analysis to understand where your ERP is underperforming.
  • Review your ERP application portfolio assessment to uncover user satisfaction and data concerns.
  • Undertake a survey (using information from SoftwareReviews) to quantify your satisfaction with your vendor and product.

Activities: Outputs:
2.1 Conduct a gap analysis for ERP processes.
  • ERP process gap analysis.
2.2 Perform an application portfolio assessment (APA).
  • ERP application portfolio assessment (APA)
2.3 Review vendor satisfaction.
  • ERP SoftwareReviews survey

Module 3: Assess ERP

The Purpose

Assess your ERP.

Key Benefits Achieved

  • Learn which processes you need to focus on.
  • Uncover underlying user satisfaction issues so you can plan to address these areas.
  • Understand where data issues are occurring so you can mitigate them.
  • Investigate your relationship with the vendor and product and compare it with others' experiences.
  • Identify any areas for cost optimization (optional).

Activities: Outputs:
3.1 Explore process gaps.
  • ERP process optimization priorities
3.2 Analyze user satisfaction.
3.3 Assess data quality.
3.4 Understand product satisfaction and vendor management.
  • ERP vendor optimization opportunities
3.5 Look for ERP cost optimization opportunities (optional).
  • ERP cost optimization (optional)

Module 4: Build Your Optimization Roadmap

The Purpose

Build your optimization roadmap.

Key Benefits Achieved

  • Understand where you need to improve to better focus your optimization efforts.

Activities: Outputs:
4.1 Perform an ERP process gap analysis.
4.2 Undertake an ERP application portfolio assessment (APA).
4.3 Identify key optimization areas.
4.4 Develop your ERP optimization roadmap.
  • ERP optimization plan
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