Establish a Sustainable Vendor Management Office
Lay the foundation for a vendor management process that is built to last.
RETIRED CONTENT
Please note that the content on this page is retired. This content is not maintained and may contain information or links that are out of date.Too often, vendor management lacks a formalized process.
- It’s common practice for vendors to bypass IT entirely and target internal stakeholders, leaving IT without any control.
- Organizations are left vulnerable to vendors and the risks they pose.
- Vendors and contracts are mismanaged or neglected.
A robust approach to vendor management will:
- Help rationalize vendors and consolidate spend.
- Improve service levels and increase the number of projects completed on time.
- Lower TCO for IT or identify other cost savings.
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Module 1: Define Vendor Management Strategy
The Purpose
- Define vendor management strategy.
Key Benefits Achieved
- Define vendor management for your organization.
- Complete a strategic roadmap to document your current state and desired future state.
| Activities: | Outputs: | |
|---|---|---|
| 1.1 | Envision your ideal future state. |
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| 1.2 | Calculate your current vendor management maturity. |
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| 1.3 | Conduct a gap analysis. |
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| 1.4 | Write a migration plan. |
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| 1.5 | Create accountability and define clear roles. |
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Module 2: Design the Vendor Management Office
The Purpose
- Design organization and staffing model.
Key Benefits Achieved
- Map organizational model to business needs.
- Plan staffing model.
| Activities: | Outputs: | |
|---|---|---|
| 2.1 | Assess and map your organization to a deployment model. |
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| 2.2 | Assess your staff’s core competencies. |
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| 2.3 | Create vendor management job descriptions. |
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Module 3: Develop the Vendor Management Office Governance
The Purpose
- Develop key governance structures.
Key Benefits Achieved
- Define value metrics and value proposition.
- Write mission and charter.
- Gain stakeholder buy-in.
| Activities: | Outputs: | |
|---|---|---|
| 3.1 | Define mission and charter. |
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| 3.2 | Establish value metrics. |
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| 3.3 | Launch internal roadshow. |
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