Establish a Sustainable Vendor Management Office

Lay the foundation for a vendor management process that is built to last.

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Too often, vendor management lacks a formalized process.

  • It’s common practice for vendors to bypass IT entirely and target internal stakeholders, leaving IT without any control.
  • Organizations are left vulnerable to vendors and the risks they pose.
  • Vendors and contracts are mismanaged or neglected.

A robust approach to vendor management will:

  • Help rationalize vendors and consolidate spend.
  • Improve service levels and increase the number of projects completed on time.
  • Lower TCO for IT or identify other cost savings.

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Onsite Workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn’t enough, we offer low-cost onsite delivery of our Project Workshops. We take you through every phase of your project and ensure that you have a road map in place to complete your project successfully.

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Module 1: Define Vendor Management Strategy

The Purpose

  • Define vendor management strategy.

Key Benefits Achieved

  • Define vendor management for your organization.
  • Complete a strategic roadmap to document your current state and desired future state.

Activities: Outputs:
1.1 Envision your ideal future state.
  • VMO Strategic Roadmap
1.2 Calculate your current vendor management maturity.
1.3 Conduct a gap analysis.
1.4 Write a migration plan.
1.5 Create accountability and define clear roles.
  • RASCI Chart

Module 2: Design the Vendor Management Office

The Purpose

  • Design organization and staffing model.

Key Benefits Achieved

  • Map organizational model to business needs.
  • Plan staffing model.

Activities: Outputs:
2.1 Assess and map your organization to a deployment model.
  • Vendor Management Competency Framework
2.2 Assess your staff’s core competencies.
2.3 Create vendor management job descriptions.
  • Vendor Management Job Descriptions

Module 3: Develop the Vendor Management Office Governance

The Purpose

  • Develop key governance structures.

Key Benefits Achieved

  • Define value metrics and value proposition.
  • Write mission and charter.
  • Gain stakeholder buy-in.

Activities: Outputs:
3.1 Define mission and charter.
  • Vendor Management Mission and Charter
3.2 Establish value metrics.
3.3 Launch internal roadshow.
  • Internal Survey
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