Establish a Sustainable Vendor Management Office
Lay the foundation for a vendor management process that is built to last.
Onsite Workshop
Too often, vendor management lacks a formalized process.
- It’s common practice for vendors to bypass IT entirely and target internal stakeholders, leaving IT without any control.
- Organizations are left vulnerable to vendors and the risks they pose.
- Vendors and contracts are mismanaged or neglected.
A robust approach to vendor management will:
- Help rationalize vendors and consolidate spend.
- Improve service levels and increase the number of projects completed on time.
- Lower TCO for IT or identify other cost savings.
Module 1: Define Vendor Management Strategy
The Purpose
- Define vendor management strategy.
Key Benefits Achieved
- Define vendor management for your organization.
- Complete a strategic roadmap to document your current state and desired future state.
Activities: | Outputs: | |
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1.1 | Envision your ideal future state. |
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1.2 | Calculate your current vendor management maturity. |
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1.3 | Conduct a gap analysis. |
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1.4 | Write a migration plan. |
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1.5 | Create accountability and define clear roles. |
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Module 2: Design the Vendor Management Office
The Purpose
- Design organization and staffing model.
Key Benefits Achieved
- Map organizational model to business needs.
- Plan staffing model.
Activities: | Outputs: | |
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2.1 | Assess and map your organization to a deployment model. |
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2.2 | Assess your staff’s core competencies. |
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2.3 | Create vendor management job descriptions. |
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Module 3: Develop the Vendor Management Office Governance
The Purpose
- Develop key governance structures.
Key Benefits Achieved
- Define value metrics and value proposition.
- Write mission and charter.
- Gain stakeholder buy-in.
Activities: | Outputs: | |
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3.1 | Define mission and charter. |
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3.2 | Establish value metrics. |
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3.3 | Launch internal roadshow. |
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