Effectively Acquire Infrastructure Services
Acquiring a service is like buying an experience. Don’t confuse the simplicity of buying hardware with buying an experience.
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Poor infrastructure service acquisition practices can be problematic:
- The monthly spend can be quite high and the services are often critical to the organization.
- The contracts are usually long-term and the switching costs are usually material to the organization.
- Acquiring the wrong vendor and service can result in service disruptions, failure, and exorbitant costs.
An effective infrastructure service acquisition process will help you:
- Acquire a vendor and solution that can meet your organization’s current and future requirements.
- Avoid the costs of outgrowing your vendor before the contract expires.
- Avoid buyer’s remorse.
- Build a constructive and collaborative relationship with the vendor.
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Onsite Workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn’t enough, we offer low-cost onsite delivery of our Project Workshops. We take you through every phase of your project and ensure that you have a road map in place to complete your project successfully.
Book NowModule 1: Develop the Procurement Strategy and Process
The Purpose
- Establish procurement goals and success metrics.
- Develop a projected acquisition timeline.
- Establish the RFP approach and strategy.
Key Benefits Achieved
- Defined acquisition approach and timeline.
| Activities: | Outputs: | |
|---|---|---|
| 1.1 | Establish your acquisition goals. |
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| 1.2 | Establish your success metrics. |
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| 1.3 | Develop a projected acquisition timeline. |
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| 1.4 | Establish your RFP process and refine your RFP timeline. |
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Module 2: Gather Service Requirements
The Purpose
- Gather requirements for services to build into the RFP.
Key Benefits Achieved
- Gathered requirements.
| Activities: | Outputs: | |
|---|---|---|
| 2.1 | Assess the current state. |
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| 2.2 | Evaluate service requirements and targets. |
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| 2.3 | Assess the gap and validate the service acquisition. |
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| 2.4 | Define requirements to input into the RFP. |
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Module 3: Develop the RFP
The Purpose
- Build the RFP.
Key Benefits Achieved
- RFP development.
| Activities: | Outputs: | |
|---|---|---|
| 3.1 | Build the RFP requirement section. |
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| 3.2 | Develop the rest of the RFP. |
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Module 4: Review RFP Responses and Select a Vendor (Off-Site)
The Purpose
- Review RFP responses to select the best solution for the acquisition.
Key Benefits Achieved
- Vendor selected.
| Activities: | Outputs: | |
|---|---|---|
| 4.1 | Manage vendor questions regarding the RFP. |
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| 4.2 | Review RFP responses and shortlist the vendors. |
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| 4.3 | Conduct additional due diligence on the vendors. |
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| 4.4 | Select a vendor. |
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