Drive IT Performance by Monitoring Employee Experience
Harness day-to-day experiences for lasting employee engagement.
Onsite Workshop
Improving employee engagement in IT:
- Can feel like a guessing game.
- Can be difficult when company policies are out of your hands.
- Can be expensive and ineffective.
Info-Tech’s employee experience tools and methodology:
- Equip you with a convenient online dashboard to keep a pulse on the experiences that build up to employee engagement.
- Empower you to evaluate your team’s engagement and choose effective solutions based on the results.
- Make it easy for you to establish an open dialogue around engagement with your team.
Module 1: Launch the EXM
The Purpose
- Set up the EXM and collect a few months of data to build on during the workshop.
Key Benefits Achieved
- Arm yourself with an index of employee experience and candid feedback from your team to use as a starting point for your engagement program.
| Activities: | Outputs: | |
|---|---|---|
| 1.1 | Identify EXM use case. |
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| 1.2 | Identify engagement program goals and obstacles. |
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| 1.3 | Launch EXM. |
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Module 2: Explore Engagement
The Purpose
- To understand the current state of engagement and prepare to discuss the drivers behind it with your staff.
Key Benefits Achieved
- Empower your leadership team to take charge of their own team's engagement.
| Activities: | Outputs: | |
|---|---|---|
| 2.1 | Review EXM results to understand employee experience. |
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| 2.2 | Finalize focus group agendas. |
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| 2.3 | Train managers. |
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Module 3: Hold Employee Focus Groups
The Purpose
- Establish an open dialogue with your staff to understand what drives their engagement.
Key Benefits Achieved
- Understand where in your team’s experience you can make the most impact as an IT leader.
| Activities: | Outputs: | |
|---|---|---|
| 3.1 | Identify priority drivers. |
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| 3.2 | Identify engagement KPIs. |
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| 3.3 | Brainstorm engagement initiatives. |
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| 3.4 | Vote on initiatives within teams. |
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Module 4: Select and Plan Initiatives
The Purpose
- Learn the characteristics of successful engagement initiatives and build execution plans for each.
Key Benefits Achieved
- Choose initiatives with the greatest impact on your team’s engagement, and ensure you have the necessary resources for success.
| Activities: | Outputs: | |
|---|---|---|
| 4.1 | Select engagement initiatives with IT leadership. |
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| 4.2 | Discuss and decide on the top five engagement initiatives. |
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| 4.3 | Create initiative project plans. |
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| 4.4 | Build detailed project plans. |
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| 4.5 | Present project plans. |
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Book Your Workshop
Onsite Workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn’t enough, we offer low-cost onsite delivery of our Project Workshops. We take you through every phase of your project and ensure that you have a road map in place to complete your project successfully.
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