Develop an IT Asset Management Strategy

Define your business-aligned approach to ITAM.

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IT asset management is a challenge for your organization:

  • The data you have is often incomplete or wrong.
  • Processes are broken or non-existent.
  • Your tools aren’t up to the task of tracking ever more hardware, software, and relevant metadata.
  • The role of stakeholders outside the core ITAM team isn’t well defined or understood.

Use our practical methodology and facilitator support to:

  • Develop an approach and strategy for ITAM that is sustainable and aligned with your business priorities.
  • Clarify the structure for the ITAM program, including scope, responsibility and accountability, centralization vs decentralization, outsourcing vs insourcing, and more.
  • Create a practical roadmap to guide improvement.

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Onsite Workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn’t enough, we offer low-cost onsite delivery of our Project Workshops. We take you through every phase of your project and ensure that you have a road map in place to complete your project successfully.

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Module 1: Identify ITAM Priorities & Goals, Maturity, Metrics and KPIs

The Purpose

  • Align key stakeholders to the potential strategic value of the IT asset management practice.
  • Ensure the ITAM practice is focused on business-aligned goals.

Key Benefits Achieved

  • Define a business-aligned direction and expected outcomes for your ITAM program.

Activities: Outputs:
1.1 Brainstorm ITAM opportunities and challenges.
  • ITAM opportunities and challenges
1.2 Conduct an executive alignment working session.
  • Align executive priorities with ITAM opportunities.
1.3 Set ITAM priorities, goals and tactics.
  • ITAM metrics and KPIs
1.4 Identify target and current state ITAM maturity.
  • ITAM maturity

Module 2: Identify Your Approach to Support ITAM Priorities and Goals

The Purpose

  • Translate goals into specific and coherent actions to enable your ITAM practice to deliver business value.

Key Benefits Achieved

  • A business-aligned approach to ITAM, encompassing scope, structure, tools, audits, budgets, documentation and more.
  • A high-level roadmap to achieve your vision for the ITAM practice.

Activities: Outputs:
2.1 Define ITAM scope.
2.2 Acquire ITAM services (outsourcing and contracting).
2.3 Centralize or decentralize ITAM capabilities.
2.4 Create a RACI for the ITAM practice.
2.5 Align ITAM with other service management practices.
2.6 Evaluate ITAM tools and integrations.
2.7 Create a plan for internal and external audits.
2.8 Improve your budget processes.
2.9 Establish a documentation framework.
  • Your ITAM approach
2.10 Create a roadmap and communication plan.
  • ITAM roadmap and communication plan
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