Develop an Availability and Capacity Management Plan
Manage capacity to increase uptime and reduce costs.
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Lack of good capacity management results in:
- Increased costs
- Reduced availability
- Constant firefighting
- Tension between infrastructure and other business units
- Infrastructure being seen as a “black hole” cost center
Good capacity management results in:
- Reduced costs
- Increased availability
- Better working relationships between infrastructure and business stakeholders
- Infrastructure delivering value to the business
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Onsite Workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn’t enough, we offer low-cost onsite delivery of our Project Workshops. We take you through every phase of your project and ensure that you have a road map in place to complete your project successfully.
Book NowModule 1: Conduct a Business Impact Analysis
The Purpose
- Determine the most important IT services for the business.
Key Benefits Achieved
- Understand which services to prioritize for ensuring availability.
| Activities: | Outputs: | |
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| 1.1 | Create a scale to measure different levels of impact. |
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| 1.2 | Evaluate each service by its potential impact. |
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| 1.3 | Assign a criticality rating based on the costs of downtime. |
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Module 2: Establish Visibility Into Core Systems
The Purpose
- Monitor and measure usage metrics of key systems.
Key Benefits Achieved
- Capture and correlate data on business activity with infrastructure capacity usage.
| Activities: | Outputs: | |
|---|---|---|
| 2.1 | Define your monitoring strategy. |
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| 2.2 | Implement your monitoring tool/aggregator. |
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Module 3: Develop a Plan to Project Future Needs
The Purpose
- Determine how to project future capacity usage needs for your organization.
Key Benefits Achieved
- Data-based, systematic projection of future capacity usage needs.
| Activities: | Outputs: | |
|---|---|---|
| 3.1 | Analyze historical usage trends. |
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| 3.2 | Interface with the business to determine needs. |
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| 3.3 | Develop a plan to combine these two sources of truth. |
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Module 4: Identify and Mitigate Risks
The Purpose
Identify potential risks to capacity and availability.- Develop strategies to ameliorate potential risks.
Key Benefits Achieved
- Proactive approach to capacity that addresses potential risks before they impact availability.
| Activities: | Outputs: | |
|---|---|---|
| 4.1 | Identify capacity and availability risks. |
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| 4.2 | Determine strategies to address risks. |
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| 4.3 | Populate and review completed capacity plan. |
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