Establish Realistic IT Resource Management Practices

Holistically balance IT supply and demand to avoid overallocation.

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Without a realistic strategy for resource management:

  • The steering committee will continue to approve more projects than resources can handle.
  • Resources will be overallocated, and there will be no statistical evidence of why or how too many tasks are allocated to staff.
  • With too many projects approved and not enough hours to complete them, projects will be delayed or sent to the backlog.

A realistic resource management strategy will result in:

  • An accurate, realistic picture of the time spent on different types of work.
  • The ability to forecast resource requirements to ensure that there is capacity to take on new projects in the future.
  • Opportunities to reclaim project capacity through minimizing work in progress, distractions, and interruptions.

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Onsite Workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn’t enough, we offer low-cost onsite delivery of our Project Workshops. We take you through every phase of your project and ensure that you have a road map in place to complete your project successfully.

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Member Rating

9.6/10
Overall Impact

$451,528
Average $ Saved

44
Average Days Saved

After each Info-Tech experience, we ask our members to quantify the real-time savings, monetary impact, and project improvements our research helped them achieve.

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Module 1: Assess the Resource Management Capability

The Purpose

  • Obtain a high-level view of current resource management practices.
  • Identify current and target states of resource management maturity.

Key Benefits Achieved

  • Assess current distribution of accountabilities in resource management.

Activities: Outputs:
1.1 Complete the PPM Current-State Scorecard.
  • PPM Current-State Scorecard
1.2 Evaluate resource management current state.
  • Resource management current state
1.3 Determine your level of resource management maturity.
  • Resource management maturity level
1.4 Conduct a SWOT analysis.
  • SWOT analysis

Module 2: Develop the Resource Management Strategy (Part 1)

The Purpose

  • Construct a resource management strategy that aligns with your team’s process maturity levels.
  • Create realistic estimates of supply and demand.
  • Determine the resource management tool that will best support your processes.

Key Benefits Achieved

  • Identify the ideal dimensions to move forward with for the resource management project.
  • A tool selection that is appropriate for your processes and that your team will be able to support.
  • Determine a realistic amount of time and effort to dedicate toward maintaining the strategy.
  • Activities: Outputs:
    2.1 Define resource allocation categories and estimate time allotted to categories.
    • Definition of the parameters of resource capacity management
    2.2 Define T-shirt sizes and estimate/validate non-project demand.
    2.3 Review overall supply and demand.
    2.4 Define seven dimensions of the resource management process.
    • Definition of the core resource management dimensions and how they will be applied
    2.5 Review tools available for managing resource capacity.

    Module 3: Develop the Resource Management Strategy (Part 2)

    The Purpose

    • Define the scope of a pilot and determine logistics.

    Key Benefits Achieved

    • Assess viability of the resource management process.

    Activities: Outputs:
    3.1 Define the resource management process.
    • Workflow, steps, and RACI
    3.2 Determine the steps and frequency required to collect resource management data.
    • Frequency of data collection and reporting
    3.3 Define the pilot of the new process.

    Module 4: Prepare the Implementation Plan

    The Purpose

    • Brainstorm stakeholder reactions.

    Key Benefits Achieved

    • Plan for potential resistance to change, objections, and fatigue from stakeholders.

    Activities: Outputs:
    4.1 Complete stakeholder analysis.
    4.2 Complete change impact analysis.
    4.3 Define implementation roadmap.
    • Implementation roadmap
    4.4 Review resource management SOP.
    • Resource management SOP
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