Build a Software Quality Assurance Program

Build quality into every step of your SDLC.

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Misunderstood expectations of product quality and poorly managed QA practices often leads to:

  • Low-quality products that are not well received by stakeholders and unstable in production environments.
  • Insufficient and unachievable test coverage.
  • Wasted effort resourcing and performing tests that are low in priority or redundant.

A strong foundation for quality built upon common understanding of priorities enables you to:

  • Focus testing resources and effort on the tests that really matter.
  • Achieve continuous validation and verification of work across the entire delivery pipeline.
  • Establish clear accountability of quality assurance capabilities.

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Onsite Workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn’t enough, we offer low-cost onsite delivery of our Project Workshops. We take you through every phase of your project and ensure that you have a road map in place to complete your project successfully.

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Module 1: Define Your QA Process

The Purpose

  • Discuss your quality definition and how quality is interpreted from both business and IT perspectives.
  • Review your case for strengthening your QA practice.
  • Review the standardization of QA roles, processes, and guidelines in your organization.

Key Benefits Achieved

  • Grounded understanding of quality that is accepted across IT and between the business and IT.
  • Clear QA roles and responsibilities.
  • A repeatable QA process that is applicable across the delivery pipeline.

Activities: Outputs:
1.1 List your QA objectives and metrics.
  • Quality definition and QA objectives and metrics.
1.2 Adopt your foundational QA process.
  • QA guiding principles, process, and roles and responsibilities.

Module 2: Adopt QA Good Practices

The Purpose

  • Discuss the practices to reveal the sufficient degree of test coverage to meet your acceptance criteria, defect tolerance, and quality definition.
  • Review the technologies and tools to support the execution and reporting of your tests.

Key Benefits Achieved

  • QA practices aligned to industry good practices supporting your quality definition.
  • Defect tolerance and acceptance criteria defined against stakeholder priorities.
  • Identification of test scenarios to meet test coverage expectations.

Activities: Outputs:
2.1 Define your defect tolerance.
  • Defect tolerance levels and courses of action.
2.2 Model and prioritize your tests.
  • List of test cases and scenarios that meet test coverage expectations.
2.3 Develop and execute your QA activities.
  • Defined test types, environment and data requirements, and testing toolchain.
2.4 Communicate your QA activities.
  • Test dashboard and communication flow.
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