Build a Strong Foundation for Quality

Drive product satisfaction by validating and verifying quality throughout your delivery pipeline.

Onsite Workshop

Misunderstood expectations of product quality and poorly managed QA practices often leads to:

  • Low-quality products that are not well received by stakeholders and unstable in production environments.
  • Insufficient and unachievable test coverage.
  • Wasted effort resourcing and performing tests that are low in priority or redundant.

A strong foundation for quality built upon common understanding of priorities enables you to:

  • Focus testing resources and effort on the tests that really matter.
  • Achieve continuous validation and verification of work across the entire delivery pipeline.
  • Establish clear accountability of quality assurance capabilities.

Module 1: Define Your QA Process

The Purpose

  • Discuss your quality definition and how quality is interpreted from both business and IT perspectives.
  • Review your case for strengthening your QA practice.
  • Review the standardization of QA roles, processes, and guidelines in your organization.

Key Benefits Achieved

  • Grounded understanding of quality that is accepted across IT and between the business and IT.
  • Clear QA roles and responsibilities.
  • A repeatable QA process that is applicable across the delivery pipeline.

Activities: Outputs:
1.1 List your QA objectives and metrics.
  • Quality definition and QA objectives and metrics.
1.2 Adopt your foundational QA process.
  • QA guiding principles, process, and roles and responsibilities.

Module 2: Adopt QA Good Practices

The Purpose

  • Discuss the practices to reveal the sufficient degree of test coverage to meet your acceptance criteria, defect tolerance, and quality definition.
  • Review the technologies and tools to support the execution and reporting of your tests.

Key Benefits Achieved

  • QA practices aligned to industry good practices supporting your quality definition.
  • Defect tolerance and acceptance criteria defined against stakeholder priorities.
  • Identification of test scenarios to meet test coverage expectations.

Activities: Outputs:
2.1 Define your defect tolerance.
  • Defect tolerance levels and courses of action.
2.2 Model and prioritize your tests.
  • List of test cases and scenarios that meet test coverage expectations.
2.3 Develop and execute your QA activities.
  • Defined test types, environment and data requirements, and testing toolchain.
2.4 Communicate your QA activities.
  • Test dashboard and communication flow.

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Onsite Workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn’t enough, we offer low-cost onsite delivery of our Project Workshops. We take you through every phase of your project and ensure that you have a road map in place to complete your project successfully.

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