Document Business Goals and Capabilities for Your IT Strategy
Successful IT strategies rely on a strong business understanding.
RETIRED CONTENT
Please note that the content on this page is retired. This content is not maintained and may contain information or links that are out of date.Without a well-defined business context:
- The IT organization’s efforts and projects may miss the mark on addressing the business’ core needs.
- The perception of IT is a cost-center.
With a well-defined business context:
- There is a concrete, clear, and documented business context for why IT is pursuing certain initiatives.
- The business understands that IT is working towards helping them and are more willing to accept asks for additional resources.
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Module 1: Identify the Missing Business Context (pre-work)
The Purpose
- Conduct analysis and facilitate discussions to uncover business needs for IT.
Key Benefits Achieved
- A baseline understanding of what business needs mean for IT
| Activities: | Outputs: | |
|---|---|---|
| 1.1 | Define the strategic CIO initiatives our organization will pursue. |
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| 1.2 | Complete the Business Context Discovery Tool. |
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| 1.3 | Schedule relevant interviews. |
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| 1.4 | Select relevant Info-Tech diagnostics to conduct. |
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Module 2: Uncover and Document the Missing Context
The Purpose
- Analyze the outputs from step 1 and uncover the business context gaps.
Key Benefits Achieved
- A thorough understanding of business needs and why IT should pursue certain initiatives
| Activities: | Outputs: | |
|---|---|---|
| 2.1 | Conduct group or one-on-one interviews to identify the missing pieces of the business context. |
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Module 3: Uncover and Document the Missing Context
The Purpose
- Analyze the outputs from step 1 and uncover the business context gaps.
Key Benefits Achieved
- A thorough understanding of business needs and why IT should pursue certain initiatives
| Activities: | Outputs: | |
|---|---|---|
| 3.1 | Conduct group or one-on-one interviews to identify the missing pieces of the business context. |
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Module 4: Review Business Context and Next Steps
The Purpose
- Review findings and implications for IT’s strategic initiative.
Key Benefits Achieved
- A thorough understanding of business needs and how IT’s strategic initiatives addresses those needs
| Activities: | Outputs: | |
|---|---|---|
| 4.1 | Review documented business context with IT team. |
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| 4.2 | Discuss next steps for strategic CIO initiative execution. |
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