Build an Application Department Strategy

Delivering value starts with embracing what your department can do.


Please note that the content on this page is retired. This content is not maintained and may contain information or links that are out of date.

It can be difficult to completely understand who your application department is:

  • Some may believe the application department is there to handle anything and everything that comes in.
  • The skills on the team may be mismatched with the expectations on the team.
  • Communicating what the team is about and what they are going to do is challenging, and poor communication creates significant misunderstanding and confusion.

Laying out your application department strategy enables you to:

  • Really understand what makes your department what it is through articulating its values and principles.
  • Make sure you are set up for success through clarifying your capabilities and orientation.
  • Communicate to your stakeholders what your department’s strategy is to ensure alignment with organizational goals.

Book Your Workshop

Onsite Workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn’t enough, we offer low-cost onsite delivery of our Project Workshops. We take you through every phase of your project and ensure that you have a road map in place to complete your project successfully.

Module 1: Take Stock of Who You Are

The Purpose

  • Understand what makes up your application department beyond the applications and services provided.

Key Benefits Achieved

  • Articulating your guiding principles, values, capabilities, and orientation provides a foundation for expressing your department strategy.

Activities: Outputs:
1.1 Identify your team’s values and guiding principles.
  • A summary of your department’s values and guiding principles
1.2 Define your department’s orientation.
  • A clear view of your department’s orientation and supporting capabilities

Module 2: Articulate Your Strategy

The Purpose

  • Lay out all the details that make up your application department strategy.

Key Benefits Achieved

  • A completed application department strategy canvas containing everything you need to communicate your strategy.

Activities: Outputs:
2.1 Write your application department vision statement.
  • Your department vision
2.2 Define your application department goals and metrics.
  • Your department’s goals and metrics that contribute to achieving your department’s vision
2.3 Specify your department capabilities and orientation.
  • Your department’s capabilities and orientation
2.4 Prioritize what is most important to your department.
  • A prioritized roadmap for your department

Module 3: Communicate Your Strategy

The Purpose

  • Lay out your strategy’s communication plan.

Key Benefits Achieved

  • Your application department strategy presentation ready to be presented to your stakeholders.

Activities: Outputs:
3.1 Identify your stakeholders.
  • List of prioritized stakeholders you want to communicate with
3.2 Develop a communication plan.
  • A plan for what to communicate to each stakeholder
3.3 Wrap-up and next steps
  • Communication is only the first step – what comes next?
Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019