Build a Digital Workspace Strategy

Ensure people spend less time searching, more time getting work done while working remotely.

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Avoid these challenges later:

  • Digital workspace doesn’t meet requirements.
  • Employees aren’t empowered by the tool.
  • Organizational backlash to the digital workspace.

Kick-off your digital workspace project with a workshop to:

  • Ensure the workspace provides benefits people will find useful.
  • Increase business buy-in through strategic partnerships.
  • Document high-level requirements for in-scope technology, training, and culture components.

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Onsite Workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn’t enough, we offer low-cost onsite delivery of our Project Workshops. We take you through every phase of your project and ensure that you have a road map in place to complete your project successfully.

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Module 1: Identify the Digital Workspace You Want to Build

The Purpose

  • Ensure that the digital workspace addresses real problems the business is facing.

Key Benefits Achieved

  • Defined benefits that will address business problems
  • Identified strategic business partners

Activities: Outputs:
1.1 Identify the digital workspace’s direction.
1.2 Prioritize benefits and define a vision.
  • Vision statement
  • Mission statement
  • Guiding principles
  • Prioritized business benefits
  • Metrics and key performance indicators
1.3 Assemble a team of digital workspace champions.
  • Service Owner, Business Owner, and Project Sponsor role definitions
  • Project roles and responsibilities
  • Operational roles and responsibilities

Module 2: Identify Business Requirements

The Purpose

Drive requirements through a well-designed value proposition.

Key Benefits Achieved

Identified requirements that are based in employees’ needs

Activities: Outputs:
2.1 Design the value proposition.
  • Prioritized functionality requirements
  • Value proposition for three business roles
  • Value proposition for two service provider roles
2.2 Identify required policies.
  • Policy requirements
2.3 Identify required level of input from users and business units.
  • Interview and focus group plan
2.4 Document requirements for user experiences, processes, and services.
  • Business process requirements
2.5 Identify in-scope training and culture requirements.
  • Training and culture initiatives

Module 3: Identify IT and Service Provider Requirements

The Purpose

Ensure that technology is an enabler.

Key Benefits Achieved

Documented requirements for IT and service provider technology

Activities: Outputs:
3.1 Identify systems of record requirements.
  • Requirements for systems for record
3.2 Identify requirements for apps.
  • Prioritized list of apps
3.3 Identify information storage requirements.
  • Storage system requirements
3.4 Identify management and security integrations.
  • Data and security requirements
3.5 Identify requirements for internal and external partners.
  • Outsourcing requirements
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