Build a Digital Workspace Strategy

Ensure people spend less time searching, more time getting work done while working remotely.


Please note that the content on this page is retired. This content is not maintained and may contain information or links that are out of date.

Avoid these challenges later:

  • Digital workspace doesn’t meet requirements.
  • Employees aren’t empowered by the tool.
  • Organizational backlash to the digital workspace.

Kick-off your digital workspace project with a workshop to:

  • Ensure the workspace provides benefits people will find useful.
  • Increase business buy-in through strategic partnerships.
  • Document high-level requirements for in-scope technology, training, and culture components.

Book Your Workshop

Onsite Workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn’t enough, we offer low-cost onsite delivery of our Project Workshops. We take you through every phase of your project and ensure that you have a road map in place to complete your project successfully.

Module 1: Identify the Digital Workspace You Want to Build

The Purpose

  • Ensure that the digital workspace addresses real problems the business is facing.

Key Benefits Achieved

  • Defined benefits that will address business problems
  • Identified strategic business partners

Activities: Outputs:
1.1 Identify the digital workspace’s direction.
1.2 Prioritize benefits and define a vision.
  • Vision statement
  • Mission statement
  • Guiding principles
  • Prioritized business benefits
  • Metrics and key performance indicators
1.3 Assemble a team of digital workspace champions.
  • Service Owner, Business Owner, and Project Sponsor role definitions
  • Project roles and responsibilities
  • Operational roles and responsibilities

Module 2: Identify Business Requirements

The Purpose

Drive requirements through a well-designed value proposition.

Key Benefits Achieved

Identified requirements that are based in employees’ needs

Activities: Outputs:
2.1 Design the value proposition.
  • Prioritized functionality requirements
  • Value proposition for three business roles
  • Value proposition for two service provider roles
2.2 Identify required policies.
  • Policy requirements
2.3 Identify required level of input from users and business units.
  • Interview and focus group plan
2.4 Document requirements for user experiences, processes, and services.
  • Business process requirements
2.5 Identify in-scope training and culture requirements.
  • Training and culture initiatives

Module 3: Identify IT and Service Provider Requirements

The Purpose

Ensure that technology is an enabler.

Key Benefits Achieved

Documented requirements for IT and service provider technology

Activities: Outputs:
3.1 Identify systems of record requirements.
  • Requirements for systems for record
3.2 Identify requirements for apps.
  • Prioritized list of apps
3.3 Identify information storage requirements.
  • Storage system requirements
3.4 Identify management and security integrations.
  • Data and security requirements
3.5 Identify requirements for internal and external partners.
  • Outsourcing requirements
Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019