Build a Better Manager: Personal Leadership
How to make decisions and manage conflict to effectively lead your team.
RETIRED CONTENT
Please note that the content on this page is retired. This content is not maintained and may contain information or links that are out of date.Without effective first-time manager training:
- You undermine the productivity of every team in your department.
- You risk losing high-potential talent when new managers feel inadequately supported.
- You waste money on manager training that doesn’t get your business results.
By implementing a tactical, skill-focused, business-aligned manager training program:
- You equip new managers with the key skills they need to hit the ground running in their new role.
- You boost the productivity of your entire department by enabling managers to empower their teams.
- You gain an effective way to measure and communicate the value of your investment to attendees and business stakeholders.
Book Your Workshop
Onsite Workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn’t enough, we offer low-cost onsite delivery of our Project Workshops. We take you through every phase of your project and ensure that you have a road map in place to complete your project successfully.
Module 1: Your Role in the Organization
The Purpose
Train managers to understand their role in the organization.
Key Benefits Achieved
Managers gain skills and confidence in:
- Knowing who their stakeholders are
- Understanding the value they and their team provide the organization
- How to communicate their role in the organization
| Activities: | Outputs: | |
|---|---|---|
| 1.1 | Deliver the Your Role in the Organization manager training module |
|
Module 2: Your Role in Decision Making
The Purpose
Train managers to understand their role in decision making and improve their communication around decisions.
Key Benefits Achieved
Managers gain skills and confidence in:
- Effectively communicating decisions
- Providing valuable feedback on decisions
- Avoiding common decision making mistakes
| Activities: | Outputs: | |
|---|---|---|
| 2.1 | Deliver the Your Role in Decision Making manager training module |
|
Module 3: Manage Conflict Constructively
The Purpose
Train managers to manage conflict and difficult conversations constructively.
Key Benefits Achieved
Managers gain skills and confidence in:
- How to prepare for difficult conversations
- The steps to manage difficult conversations and conflict
- Managing conflict effectively
| Activities: | Outputs: | |
|---|---|---|
| 3.1 | Deliver the Manage Conflict Constructively manager training module |
|