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Webinar: Build an ITSM Tool Implementation Plan

An ITSM tool implementation project can be complicated with vendors relying on project managers to define the implementation parameters. Project managers often must make decisions on workflows, data migration, ticket templates etc. with very little foresight on the impact these decisions can have further down the line.

Featured Speakers

Frank Trovato

Principal Advisory Director, Infrastructure
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Emily Sugerman

Senior Research Analyst
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