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Zoom Rooms Logo
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Zoom Video Communications, Inc.

Zoom Rooms

Composite Score
8.2 /10
CX Score
8.6 /10
Category
Zoom Rooms
8.2 /10

What is Zoom Rooms?

The modern workspaces for hybrid teams, Zoom Rooms bring HD video collaboration into any space – in the office, in the classroom, or at home – and enable in-person and remote participants to interact in real time. Simple to start a meeting, book a room, and share content, Zoom Rooms are the conference room experience you’ve always wanted.

Company Details


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Awards & Recognition

Zoom Rooms won the following awards in the Digital Signage category

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Zoom Rooms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoom Rooms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

92 Plan to Renew

3
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoom Rooms?

3% Negative
1% Neutral
96% Positive

Pros

  • Client Friendly Policies
  • Trustworthy
  • Performance Enhancing
  • Efficient Service

Feature Ratings

Average 81

Cloud-Based

89

Emergency Alerts

88

Reporting Analytics

84

Streaming/Broadcast

82

Security

81

Access Permissions Management

81

Integration

81

Content Management

80

Mobile Access

80

Device Management

80

Multi-Property Support

80

Vendor Capability Ratings

Average 81

Availability and Quality of Training

85

Ease of Implementation

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

82

Business Value Created

81

Breadth of Features

81

Quality of Features

79

Vendor Support

78

Ease of Data Integration

78

Ease of Customization

76

Zoom Rooms Reviews

Temitope Justina T.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2025

Nice features, suitable for sales team conference

Likeliness to Recommend

10 /10

What differentiates Zoom Rooms from other similar products?

Web and video features are working effectively, the videos are very clear during meetings

What is your favorite aspect of this product?

Web and video conference features

What do you dislike most about this product?

Nothing for now

What recommendations would you give to someone considering this product?

I highly recommend the web and video conference features, they're very swift in response.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sasha T.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Catalyzing the impact of a campaign

Likeliness to Recommend

9 /10

What differentiates Zoom Rooms from other similar products?

Zoom Spaces lets us preview and socialize upcoming initiatives in new ways. But Zoom Spaces is more than just digital signage. Stakeholders can join and navigate these experiences with me. I can add videos, product demos, campaign mood boards, and more to create richly contextual virtual display environments.

What is your favorite aspect of this product?

I can highlight, annotate, and guide walkthroughs, all while getting feedback. As workspaces get more annotations and insights, flexible permissions could be useful. For example, I could give certain partners more access to the platform. The experience is perfect for our audiences.

What do you dislike most about this product?

Static presentations often fail to spark engagement, but with Zoom Spaces, I've been able to combine all promotional and launch assets into digital showcases. Stakeholders don't just see a preview. I immerse them in a showcase that fully illuminates our vision and plans.

What recommendations would you give to someone considering this product?

As marketers, we create stories about our initiatives. But these great ideas didn't work well in presentations. With Zoom Spaces, I can now show my stakeholders what I've created in a way that's more engaging and realistic. The strategy takes effect right away, uniting our entire marketing team and getting them to work together.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Inspires Innovation
  • Saves Time

Brianna O.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Zoom Spaces is great!

Likeliness to Recommend

6 /10

What differentiates Zoom Rooms from other similar products?

The wide variety of available tools differentiates Zoom Spaces from other products. I also love the easy use of Zoom Spaces.

What is your favorite aspect of this product?

The easy use. Zoom Spaces was very easy to navigate for the first time.

What do you dislike most about this product?

Nothing at all!

What recommendations would you give to someone considering this product?

Try it! Zoom Spaces is an amazing resource to have!

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Most Popular Zoom Rooms Comparisons

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