What is Zoom Workplace?
Make meaningful connections with a unified solution for meetings, team chat, whiteboard, phone, and more.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
94 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Mobility
Web & Desktop Conferencing
Audio Transcription
Communications
Call Management
Presence IM
Secure Access
Continuous UCC
Third-Party Integration
Session Border Controller
Centralized Management Portal
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Quality of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Data Integration
Ease of Customization
Vendor Support
Breadth of Features
Zoom Workplace Reviews
davit t.
- Role: Student Academic
- Industry: Engineering
- Involvement: End User of Application
Submitted Dec 2020
use zoom for feel comfortable and make nice meets
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
easy to use
What is your favorite aspect of this product?
change background
What do you dislike most about this product?
network problems
What recommendations would you give to someone considering this product?
check network problems
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
- Role: Sales Marketing
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Dec 2020
Amazing product everyone should acquire
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Stephanie M.
- Role: C-Level
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2020
Essential to Business productivity and financials
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Easy to navigate, simple and straightforward. Great to use while teleworking in the COVID 19 environment
What is your favorite aspect of this product?
Easy to use and customize, variety of meeting settings, and great screen sharing
What do you dislike most about this product?
internet must be fast in order to work seamlessly and sometimes voice delay
What recommendations would you give to someone considering this product?
go for it!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing