What is Zoom for Healthcare?
Zoom for healthcare helps clinicians and other healthcare personnel provide the highest quality and cost effective solution to meet the dynamic needs of healthcare organizations. A variety of applications including telehealth, collaborative healthcare, medical education, and population based care are affectively being utilized across the healthcare continuum to patients around the globe.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
93 Plan to Renew
77 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom for Healthcare?
Pros
- Fair
- Respectful
- Altruistic
- Security Protects
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Medical Records Integration
Patient/ Physician Scheduling
Mobile
File Sharing Collaboration
Medical Billing
Live Chat
Prescription Tools
Voice and Video Collaboration
Data Security
Waiting Room
Vendor Capability Ratings
Ease of IT Administration
Vendor Support
Ease of Implementation
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Business Value Created
Availability and Quality of Training
Ease of Customization
Product Strategy and Rate of Improvement
Zoom for Healthcare Reviews
Mashael A.
- Role: Student Academic
- Industry: Healthcare
- Involvement: End User of Application
Submitted Feb 2022
It has potential but I find it unreliable.
Likeliness to Recommend
What differentiates Zoom for Healthcare from other similar products?
I used Zoom as this was recommended by the university. We used Microsoft team for other clinical meeting and by far Microsoft team was much more reliable, easier to connect and to use.
What is your favorite aspect of this product?
Scheduling was easy but challenging to schedule recurrent Monthly meeting.Quality of video is good.
What do you dislike most about this product?
Scheduling recurrent meeting, connecting takes forever sometimes and on several occasions I got disconnected even tho I was the admin
What recommendations would you give to someone considering this product?
I would not unless other product are not available. Don’t use the free user coz it’s unreliable
Pros
- Continually Improving Product
- Respectful
- Altruistic
- Includes Product Enhancements
Cons
- Less Reliable
- Wastes Time
- Less Performance Enhancing
- Role: Industry Specific Role
- Industry: Healthcare
- Involvement: End User of Application
Submitted Jun 2021
So easy to use!
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Efficient Service
Tricia K.
- Role: Operations
- Industry: Healthcare
- Involvement: End User of Application
Submitted Jun 2021
Easy to use and reliable.
Likeliness to Recommend
What differentiates Zoom for Healthcare from other similar products?
It is super easy to use and not glitchy.
What is your favorite aspect of this product?
It is user friendly. It can be used on multiple devices.
What do you dislike most about this product?
Nothing really I "dislike". I would add more background options.
What recommendations would you give to someone considering this product?
Nothing really.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service