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Zoho Forms Logo Award Winner Product Badge
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Zoho

Zoho Forms

8.7 /10
Category
Zoho Forms
8.7 /10

What is Zoho Forms?

Create and share online forms, receive email alerts, and get your team involved to manage your data with Zoho Forms.

Company Details


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Awards & Recognition

Zoho Forms won the following awards in the eForms category

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Zoho Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Forms.

88 Likeliness to Recommend

1
Since last award

97 Plan to Renew

90 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Forms?

4% Negative
3% Neutral
93% Positive

Pros

  • Caring
  • Fair
  • Helps Innovate
  • Reliable

Feature Ratings

Average 84

Security

86

Data Analysis and Survey Function

86

Version Management

85

Drag and Drop Design

84

Electronic Signatures

84

Mobility

84

Workflow Automation

84

Field Configuration and Customization

83

APIs and Integration

81

State Transformation

81

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Ease of IT Administration

87

Ease of Customization

84

Breadth of Features

84

Vendor Support

84

Ease of Data Integration

83

Quality of Features

83

Availability and Quality of Training

83

Usability and Intuitiveness

83

Product Strategy and Rate of Improvement

82

Zoho Forms Reviews

Harshitha M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Jan 2024

Convenient Product

Likeliness to Recommend

10 /10

What differentiates Zoho Forms from other similar products?

User-friendly interface and customized options.

What is your favorite aspect of this product?

Flexibility in customization.

What do you dislike most about this product?

Finding learning curves form advanced features.

What recommendations would you give to someone considering this product?

Basic form creation and explore with advanced features.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Teena T.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2024

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Zoho Forms from other similar products?

I believe Zoho Forms sets itself apart for UX designers like me with its user-friendly design and customization options. Creating forms that seamlessly match a brand's look is easy. The ability to embed forms on websites enhances engagement, and the robust data collection and analytics features make it great for UX research.

What is your favorite aspect of this product?

My favorite part, as a UX designer, is the design flexibility offered by Zoho Forms. It allows me to create forms that seamlessly blend with a brand's aesthetic, enhancing the overall user experience. The customization options empower me to tailor forms precisely to meet design preferences and maintain brand consistency. This design-centric approach significantly contributes to creating visually appealing and engaging surveys, aligning perfectly with UX research objectives.

What do you dislike most about this product?

In my experience, one aspect I find less favorable about Zoho Forms is that the user interface, while functional, may not be as intuitive as some other form-building tools. It might take a bit of time for new users to fully grasp the features and settings, potentially impacting the initial user experience.

What recommendations would you give to someone considering this product?

For anyone thinking about using Zoho Forms, I'd recommend starting with a clear plan for your form requirements. While it offers great design flexibility, take some time to explore and get familiar with the user interface. Leverage the customization options to create forms that align perfectly with your brand or project. Additionally, make use of its integration capabilities within the Zoho ecosystem for a seamless workflow. Keep in mind that, like any tool, there may be a learning curve, so invest some time in understanding the features to make the most out of Zoho Forms for your specific needs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jan 2024

I create my forms with Zoho Forms

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Inspires Innovation

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