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WPForms LLC

WPForms

Composite Score
7.6 /10
CX Score
7.5 /10
Category
WPForms
7.6 /10

What is WPForms?

WPForms is the most beginner friendly WordPress form builder plugin. Our drag and drop form builder let's you create beautiful forms for your website in minutes.

Company Details


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Awards & Recognition

WPForms won the following awards in the Online Forms category

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WPForms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on WPForms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

90 Plan to Renew

2
Since last award

72 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love WPForms?

5% Negative
5% Neutral
90% Positive

Pros

  • Reliable
  • Enables Productivity
  • Saves Time
  • Respectful

Feature Ratings

Average 81

Drag and Drop Design

86

Mobility

85

Security

84

Electronic Signatures

81

Field Configuration and Customization

80

APIs and Integration

80

Workflow Automation

79

Data Analysis and Survey Function

73

Version Management

71

State Transformation

69

Vendor Capability Ratings

Average 80

Ease of Implementation

87

Usability and Intuitiveness

86

Ease of IT Administration

85

Quality of Features

83

Business Value Created

80

Breadth of Features

80

Vendor Support

79

Ease of Data Integration

79

Product Strategy and Rate of Improvement

74

Availability and Quality of Training

73

Ease of Customization

72

WPForms Reviews

Muhammad S.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2026

Smooth Experience with Great Features

Likeliness to Recommend

10 /10

What differentiates WPForms from other similar products?

WPForms differentiates itself with its beginner-friendly drag-and-drop builder, extensive templates, powerful integrations, and conversion-focused features like conversational forms and payment support—making it more than just a basic form plugin.

What is your favorite aspect of this product?

The intuitive drag-and-drop interface combined with powerful integrations makes creating, managing, and automating forms extremely easy and efficient.

What do you dislike most about this product?

Limited advanced customization options without add-ons and relatively higher pricing compared to similar form builder solutions.

What recommendations would you give to someone considering this product?

Start with the free version to understand its capabilities, then upgrade only if you need advanced features like integrations, payments, or automation to match your project requirements.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Fazly C.

  • Role: Information Technology
  • Industry: Machinery
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2026

The best Forms plugin

Likeliness to Recommend

10 /10

What differentiates WPForms from other similar products?

WPForms stands out because it’s very easy to use. you can build forms with a simple drag-and-drop editor right inside WordPress, without coding skills. It also includes useful built-in features (like templates, payments, surveys, and conditional logic) that many competitors only offer through addons or don’t include at all.

What is your favorite aspect of this product?

My favorite aspect of WPForms is how easy and fast it is to build forms even complex ones — using its drag-and-drop builder. You can create contact forms, surveys, payment forms, and more without any coding, which makes it great for beginners and pros alike.

What do you dislike most about this product?

The biggest downside of WPForms is that many of its more advanced features like payments, conditional logic, integrations, and surveys are locked behind paid upgrade tiers. The free version is easy to use, but you often need to pay to get the functionality most businesses actually need.

What recommendations would you give to someone considering this product?

If you’re considering WPForms, I’d recommend starting with the free version to see if the interface and workflow suit your needs. It’s a great choice if you want an easy, beginner-friendly form builder inside WordPress without coding. However, check the pricing and features carefully, since many advanced options like payments and integrations require a paid plan.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Tiffany E.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2024

Easy to use. Inspired some good ideas and new uses

Likeliness to Recommend

10 /10

What differentiates WPForms from other similar products?

Easy plug-in to WordPress rather than determine Google Forms and implementing this.

What is your favorite aspect of this product?

Ease of use for quick needs. Reporting and access to data was very helpful.

What do you dislike most about this product?

Limited capabilities at the price level I paid.

What recommendations would you give to someone considering this product?

Try it out for lightweight uses first, then if budget allows, increase use.

Pros

  • Inspires Innovation
  • Respectful
  • Saves Time
  • Friendly Negotiation

Cons

  • Less Effective Service
  • Vendor Friendly Policies
  • Less Generous

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