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WorkTrek Logo Award Winner Product Badge
WorkTrek Logo Award Winner Product Badge
WorkTrek

WorkTrek

Composite Score
7.9 /10
CX Score
8.0 /10
Category
WorkTrek
7.9 /10

What is WorkTrek?

WorkTrek is a cloud platform that assists maintenance teams, asset and facility managers, and technicians in streamlining and digitizing their fieldwork, maintenance, and asset management operations. It consolidates your asset data and keeps track of your upkeep activities, paperwork, history of services, spare parts, asset states, and prices. Additionally, it allows you to generate, allocate, and schedule work orders all in one location without having to deal with piles of paperwork.

Company Details


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Awards & Recognition

WorkTrek won the following awards in the Field Service Management category

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WorkTrek Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on WorkTrek.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love WorkTrek?

0% Negative
0% Neutral
100% Positive

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Inspires Innovation

Feature Ratings

Average 83

Mobile App

91

Field Service Knowledge Management

88

Service Scheduling

86

Field Service Workflow Management

86

Application Integration

82

Field Sales Enablement

80

GPS Tracking

78

Dashboards, Analytics and Reporting

77

Dispatch Management

75

Vendor Capability Ratings

Average 81

Ease of Data Integration

84

Ease of IT Administration

84

Breadth of Features

83

Business Value Created

82

Ease of Implementation

81

Vendor Support

81

Ease of Customization

81

Quality of Features

79

Availability and Quality of Training

79

Usability and Intuitiveness

77

Product Strategy and Rate of Improvement

77

WorkTrek Reviews

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Dec 2023

Nice staff and great product

Likeliness to Recommend

10 /10

Pros

  • Includes Product Enhancements
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Božo Š.

  • Role: Industry Specific Role
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

Fantastic product!

Likeliness to Recommend

10 /10

What differentiates WorkTrek from other similar products?

it is much better than others

What is your favorite aspect of this product?

simple use and it has everything it needs

What do you dislike most about this product?

I am completely satisfied

What recommendations would you give to someone considering this product?

to take it and not ask too much, they just enjoy using it

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Vlado D.

  • Role: Operations
  • Industry: Energy
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

Fantastic product

Likeliness to Recommend

9 /10

What differentiates WorkTrek from other similar products?

user friendly

What is your favorite aspect of this product?

great support team

What do you dislike most about this product?

everythung is ok

What recommendations would you give to someone considering this product?

they have educated persons

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular WorkTrek Comparisons

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