What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Fair
- Reliable
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Publishing Capabilities
Content Workflow Management
Content Repository
Standard Templates
Management Interface
Digital Asset Management
E-Commerce Integration
Analytics and Reporting
Content Security
Social Media Integration
Translation Facilitation
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Implementation
Ease of Customization
Ease of Data Integration
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Also Featured in...
WordPress.com Reviews
Saurabh G.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
"WordPress - Good website to make websites easily"
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
I don't know about the similar product but yeah Wordpress is the best tool for website creation .It is useful for people who have less knowledge in coding and best thing is it is easy to implement .We can easily create websites using this tool .Lots of features are available . We can add plugins ,themes . We can easily sell and add products on the site.
What is your favorite aspect of this product?
Best thing about WordPress is that it is extremely user friendly and beginner friendly. You don't need to have any programming language skills to make basic websites in this. Themes are offered for almost all kinds of websites. Many plugin integrations also make life easy for a website developer. It being free for use is like cherry on top.
What do you dislike most about this product?
Although there is nothing much that I can point out as something that I dislike about wordpress, some plugin integration may give problems. They give issues sometimes while uploading.
What recommendations would you give to someone considering this product?
Well one can consider WordPress.com for its user-friendly interface and customizable design options. Assess your website needs and budget to ensure it aligns with your goals.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Amber F.
- Role: Industry Specific Role
- Industry: Communications
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
Smooth, efficient, functional, reliable!
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Simplicity, customization options, integrations.
What is your favorite aspect of this product?
It's very easy to use, requires minimal lift to maintain, and makes everything smoother and more polished looking.
What do you dislike most about this product?
I wish there were more standard integrations.
What recommendations would you give to someone considering this product?
If you're looking to get started quickly, WordPress is the tool for you! It was so easy to learn and navigate especially for someone brand new to the tool! It's very intuitive as well and you don't need the equivalent of a CS degree to get great, professional results.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Edimar B.
- Role: Information Technology
- Industry: Technology
- Involvement: Initial Implementation
Submitted Mar 2024
Its complicated to start without help
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
A large and active community of users, developers, and support resources, including forums, documentation, and tutorials.
What is your favorite aspect of this product?
The availability of various themes and customization options to create unique and visually appealing websites tailored to their needs.
What do you dislike most about this product?
For beginners, learning curve is complicated when it comes to understanding all the features, settings, and customization options available.
What recommendations would you give to someone considering this product?
Join the WordPress.com community forums, it will help a lot.
Pros
- Transparent
- Continually Improving Product
- Performance Enhancing
- Unique Features
