What is WordPress.com?
WordPress.com powers beautiful websites for businesses, professionals, and bloggers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
97 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Reliable
- Fair
- Acts with Integrity
- Helps Innovate
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Content Campaign Management
Content Storage
Content Creation
Editorial Workflow
Web Experience Management Integration
Content Curation / Library Controls
Content Optimization
Multi-Channel Distribution
Personalization/Audience Targeting
Content Analytics
Advanced Video Management
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Customization
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
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WordPress.com Reviews
Prateek B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
Game changer from years
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress stands out as a highly reliable platform with a vast community, offering a plethora of plugins catering to various needs, both free and paid. Its cost-effectiveness, coupled with extensive plugin availability, makes it a budget-friendly choice, potentially saving significant expenses compared to other platforms
What is your favorite aspect of this product?
Huge plugin community and marketplace.
What do you dislike most about this product?
Performance and huge resource consumption.
What recommendations would you give to someone considering this product?
WordPress is the ideal choice for budget-conscious individuals needing to quickly build small to medium-sized web platforms. Its user-friendly interface, extensive plugin options, and cost-effective solutions enable efficient website creation without excessive time or financial investment. While performance may slightly vary, optimizations like caching plugins can mitigate concerns without sacrificing budget or timelines.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Amir H.
- Role: Human Resources
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
Wordpress is easy to use
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
It has more templates to customize to create good looking websites faster compared to other site builders
What is your favorite aspect of this product?
I like the different plugins in Wordpress which adds the functionality to the website which saves more time while creating websites
What do you dislike most about this product?
They do not support email hosting which makes to have the use of third parties to host emails which turn to be more expensive
What recommendations would you give to someone considering this product?
Yes, I would recommend Wordpress because it is easy to use and comes at a good price
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Saurav K.
- Role: Consultant
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted Apr 2024
Open Source with a plethora of features
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Considering it being open source a lot of features are available through community. You name a feature and its there.
What is your favorite aspect of this product?
Availibility of features through the collaborative community.
What do you dislike most about this product?
There are some security concerns as this product is open source hence not always recommended,
What recommendations would you give to someone considering this product?
This is a cost effective product and if you're a non-profit or a small organization, do check out this product.
Pros
- Helps Innovate
- Performance Enhancing
- Trustworthy
- Effective Service