What is WordPress.com?
WordPress.com powers beautiful websites for businesses, professionals, and bloggers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
96 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Respectful
- Fair
- Performance Enhancing
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Web Publishing Capabilities
Content Repository
E-Commerce Integration
Standard Templates
Management Interface
Social Media Integration
Analytics and Reporting
Digital Asset Management
Translation Facilitation
Content Security
Multi Channel Support
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Customization
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
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WordPress.com Reviews
Reza R.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted May 2024
Awesome product with endless features
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
It's a really well-made product with lots of features and capabilities that make it easy for anyone to start using it immediately.
What is your favorite aspect of this product?
Customization of add-ons and being able to add a template easily.
What do you dislike most about this product?
there are lots of updates for the product and once doing the update we need to make sure everything is working again.
What recommendations would you give to someone considering this product?
you can start using it freely to see if it fits your needs or not.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Unique Features
Leyla O.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted May 2024
flexible and easy to customize
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
No need to know about software setup and updates. It does It for you.
What is your favorite aspect of this product?
Perfect tool for the people who don't want to deal with the technical stuff.
What do you dislike most about this product?
Limited customization options.
What recommendations would you give to someone considering this product?
Before committing a paid subscription, try to explore and different plans according to your budget and needs.
Prathmesh C.
- Role: Information Technology
- Industry: Biotechnology
- Involvement: IT Development, Integration, and Administration
Submitted May 2024
Easy to use and integration
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
flexibility, scalibailty
What is your favorite aspect of this product?
vibrant ecosysytem themes and plugins
What do you dislike most about this product?
Dependency on Third-party Plugins
What recommendations would you give to someone considering this product?
i will recommend them to use it
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing